Location: ARD of La Jolla
Job Type: Full-Time
About Us:
ARD of La Jolla is a leading provider of comprehensive dental care dedicated to delivering exceptional patient experiences. Our team of skilled professionals is committed to providing a warm, welcoming environment where patients feel comfortable and informed about their dental health. We are currently seeking a motivated and organized Dental Treatment Coordinator to join our team.
Job Summary:
The Dental Treatment Coordinator will play a crucial role in enhancing the patient experience by guiding patients through their treatment journey, coordinating care, and ensuring effective communication between the dental team and patients. This position requires a friendly demeanor, excellent organizational skills, and a passion for helping patients achieve optimal oral health.
Key Responsibilities:
- Greet and welcome patients in a friendly and professional manner.
- Schedule and confirm appointments, ensuring efficient use of the dentist's time and resources.
- Conduct thorough consultations with patients to explain treatment options, procedures, and associated costs.
- Collaborate with the dental team to develop and present customized treatment plans that meet patients' needs.
- Assist patients in understanding their insurance benefits and financing options.
- Maintain accurate and up-to-date patient records, including treatment plans, financial agreements, and correspondence.
- Follow up with patients regarding treatment acceptance, appointments, and post-treatment care.
- Address patient concerns and questions promptly and professionally, ensuring a positive experience.
- Ensure the front office is organized, efficient, and compliant with all regulations and policies.
- Assist with administrative duties as needed, including managing phone calls, emails, and patient inquiries.
- Stay current with dental procedures, industry trends, and practice policies to effectively communicate with patients.
Qualifications:
- High school diploma or equivalent; dental assistant or dental office experience preferred.
- Previous experience as a dental treatment coordinator or in a similar role is a plus.
- Strong knowledge of dental terminology, procedures, and insurance processes.
- Excellent interpersonal and communication skills, with a focus on patient care and customer service.
- Proficient in Dentrix and Microsoft Office Suite.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Strong organizational skills and the ability to manage multiple tasks efficiently.
- A positive attitude, professionalism, and a commitment to patient satisfaction.
Benefits:
- Competitive salary and performance-based incentives.
- Health and vision insurance.
- Paid time off and holidays.
- Continuing education opportunities.
- A supportive and friendly work environment.
How to Apply:
If you are passionate about dental care and are looking to make a difference in patients' lives, we would love to hear from you! Please send your resume and a cover letter to mariemoeckeldds@gmail.com with the subject line "Dental Treatment Coordinator Application."
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General Practice
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Orthodontic
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Prosthodontics
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Oral Surgery
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Cosmetic
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CAD/CAM
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CEREC
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Cross-trained (Front/Back Office)
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Digital X-rays
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Claims/Appeals
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Implants
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Insurance
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Dentrix
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Dexis
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Weave
