Position Summary

Arsenault Dermatology is the market leader in medical, surgical, and aesthetic dermatology serving the Sarasota and Lakewood Ranch communities. We are seeking a highly experienced healthcare COO, preferably experienced in Dermatology, to collaborate directly with the CEO to translate vision into action. Our goal is to both maintain our position as market leader, as well as scale beyond 100,000 visits/year.

About Arsenault Dermatology

Since 2003, Arsenault Dermatology has grown into a powerhouse of:

22 award-winning dermatology-specialized Physicians and APPs
8 strategically positioned, state-of-the-art office locations
A premier, in-house Mohs Micrographic Surgery program
An aesthetics division recognized in 2025 by Allergan as Top 10 in Florida and Top 500 nationwide
A new, and rapidly scaling, integrative Wellness division
In-house clinical laboratory
Average 10% YOY RVU growth 2021 – 2024
10,000+ Google Reviews (4.9 average)

Responsibilities:

Strategic Leadership

Work directly with visionary CEO, translating strategic vision into operational and financial reality
Lead strategic planning for growth, expansion, and service line development
Align business strategy between departments
Drive performance culture through KPIs and accountability systems
Prepare and present strategic updates and financial reports to Physician Owners

Operations & Clinical Oversight

Oversee all day-to-day clinical, aesthetic, and non-clinical operations across multiple locations
Manage and optimize patient flow, schedule efficiency, and provider asset allocation (seating chart)
Ensure regulatory compliance with OSHA, HIPAA, and Florida Dept of Health
Develop and implement systems and process improvement initiatives for scalable and consistent operations
Work directly with Clinical Director and Leadership Team to foster culture of excellence and responsiveness

Provider Relations

Drive recruitment, onboarding, and integration of dermatology providers (MD, DO, APPs)
Build strong, trust-based relationships to support provider engagement and retention
Lead provider contract negotiations with competitive, performance-aligned terms
Serve as key liaison between providers and admin teams to resolve issues and streamline workflows
Track provider metrics (productivity, satisfaction, compliance) and support clinical excellence
Develop strategies to boost provider satisfaction and foster collaborative culture
Stay ahead of regulatory and payer changes impacting dermatology practices
Promote feedback, CME planning, and provider development initiatives

Data, Reporting & Decision Support

Own the organization’s Business Intelligence (BI) infrastructure, including oversight of DOMO dashboards, ETL flows, and underlying data architecture
Build and maintain real-time executive dashboards tracking KPIs across revenue, expenses, provider productivity, patient flow, and operational efficiency
Personally develop and troubleshoot ETL pipelines and data transformations
Translate raw data into actionable insights, identifying trends, anomalies, and opportunities for intervention across clinical and administrative workflows
Serve as the lead data strategist
Design and implement self-service data tools for department heads and frontline managers to make informed decisions without reliance on IT or analysts
Integrate data from EHRs, PM systems, financial software (Intacct), and patient experience tools into unified reporting environments (dashboards)
Lead monthly and ad hoc data reviews with the CEO, Physician Owners, and Leadership Team to track progress and course-correct as needed

Compliance, Legal, and Risk Management

Oversee organization-wide compliance with all relevant federal and state regulations, including HIPAA, OSHA, CMS, CLIA and Stark Law
Lead internal audits, documentation reviews, and compliance readiness assessment to proactively prevent violations and/or regulatory penalties
Serve as the front-line liaison for malpractice coverage, including managing incident reporting processes, coordinating with insurers and legal counsel, and overseeing documentation integrity
Participate directly in the legal review, drafting, and negotiation of provider contracts, working with external legal teams to structure agreements aligned with regulatory and financial objectives
Review and advise on vendor agreements, partnership deals, payer contracts, and lease obligations
Manage risk exposure related to billing practices, credentialing, and licensure
Maintain and enforce the organization’s internal control systems to detect fraud, financial misreporting, and/or security breaches
Prepare all necessary documentation for external regulatory audits or payer investigations, and act as the point of contact for auditors and inspectors

Technology & System Optimization

Oversee implementation of financial, billing, scheduling, and EHR systems
Drive digital transformation initiatives to improve operational efficiency
Coordinate IT projects with cybersecurity, uptime, and data protection objectives
Champion automation tools for both financial and operational workflows

Team Development / Organizational Culture

Directly oversee finance, operations, HR, and location leadership teams
Establish clear goals, performance standards, and regular reviews for direct reports
Ensure the organization remains agile, accountable, and mission-driven during growth
Promote a patient-first, team-centered culture across all levels

Candidate Profile

10+ years in senior healthcare roles (COO/VP of Operations)
MBA or MHA preferred
Six Sigma Black Belt preferred
Multi-site, dermatology experience strongly preferred
Expertise in operations, finance, and compliance
Strong leadership presence

Compensation & Benefits

Salary $225,000 - $250,000 plus performance bonus
401(k) plus match
Full health, vision, and dental
4 weeks PTO / year
Relocation support

Arsenault Dermatology jobs

Dermatology Chief Operating Officer (COO)