Join Our Team: Front Office Coordinator/ Marketing & Sales Specialist

Where Excellence Meets Passion: Is That You?

At Vinyard Institute of Plastic Surgery, we are on the lookout for a dynamic professional to step into the pivotal role of Front Office Coordinator/Sales & Marketing Specialist, while also spearheading our Marketing & Sales initiatives.

About The Role:

Join our dynamic team as a Front Office Coordinator/Sales & Marketing Specialist, a pivotal role that melds impeccable patient care with strategic sales and marketing efforts. Your primary mission? To create memorable patient experiences while driving the brand visibility of our esteemed practice.

In this dual-capacity position, not only will you be the face and voice that welcomes our patients, but you'll also be an instrumental player in our marketing campaigns. The journey from a patient’s first contact with us to their ongoing relationship, punctuated by your sales and marketing support, will be your canvas. Expect a vibrant blend of client engagement, brand promotion, and a dash of creative marketing magic. This role seeks someone who can navigate patient care with the finesse of a seasoned marketer, ensuring our practice remains at the forefront of excellence and innovation.

Your expertise in communication, passion for aesthetics, and flair for sales and marketing will be the cornerstone of our practice’s success and growth.

What You'll Do:

1. Patient Engagement:

Welcoming Presence: Offer a warm, inviting atmosphere as soon as patients walk through our doors.
Query Handling: Address patient concerns, questions, and provide informative responses to ensure they're well-informed and comfortable.
Appointment Wizardry: Efficiently manage, organize, and schedule appointments to ensure timely service and optimal patient flow.

2. Drive Sales:

Product Mastery: Gain deep knowledge of our products and services, acting as an expert consultant for our clients.
Patient-Centered Selling: Understand patient needs and match them with suitable products or services.
Sales Strategy: Collaborate with our team to optimize sales techniques and improve client understanding of our offerings.

3. Marketing Magic:

Content Crafting: Develop engaging content for various channels including social media, blogs, and newsletters to connect with our audience.
Social Media Savvy: Monitor, engage, and grow our brand’s online presence, ensuring prompt responses to comments, inquiries, and building a strong digital community.
Marketing Collaboration: An integral piece of the sales & marketing team, sharing ideas and supporting brand growth and visibility campaigns.

4. Consultation Management:

Appointment Conversion: Convert incoming queries into scheduled consultations, reflecting our commitment to service.
Feedback & Follow-Up: Post-consultation, gather feedback to improve patient experience and refine our services.

5. Financial and Administrative Mastery:

Detail Devotion: Showcase your keen eye for details, ensuring every facet of financial and administrative tasks is executed flawlessly.
Billing Brilliance: Process patient transactions with unmatched accuracy, guaranteeing every bill, invoice, and receipt reflects the highest standard of precision.
Administrative Agility: Juggle diverse tasks, from scheduling appointments to managing patient records, demonstrating your proficiency in multitasking.
Record-keeping Rigor: Maintain comprehensive and organized notes on every patient communication, ensuring all interactions are documented for future reference and continuity of care.
Communication Clarity: Ensure all financial and administrative communications are clear, comprehensible, and free from errors, fostering trust and transparency with our patients.

6. Communication Mastery:

Multichannel Proficiency: Efficiently manage communications, be it texts, emails, or calls, ensuring no query goes unanswered.
Clear and Concise: Whether it’s relaying patient instructions or detailing our services, ensure information is communicated effectively and understandably.

What We're Looking For:

2+ years in hospitality, sales, marketing and/or a customer-centric role.
Associates/Bachelor’s degree
Familiarity with healthcare or aesthetics? You’re at an advantage!
Exceptional organizational, communication, and interpersonal skills.
Proficiency in office software and social media platforms.
A knack for crafting compelling marketing content (experience in video editing a major plus!)
Ability to juggle tasks, solve problems, and prioritize efficiently.

Why Choose Us?

Joining our team means becoming a part of a community that values professionalism, patient-care, and innovation. At Vinyard Institute of Plastic Surgery, we believe that we are only as strong as our weakest link and greatly value collaborative growth. With a strong emphasis on teamwork, professional development, and maintaining a standard of excellence, you’ll be in an environment where your contributions are valued, and your career aspirations are supported.

Join Our Esteemed Team at Vinyard Institute of Plastic Surgery

We are in the pursuit of excellence at VIPS, striving continuously to set benchmarks in the world of aesthetics. We value expertise and dedication, and our team comprises individuals who, like us, believe in delivering nothing but the best.

If you've garnered substantial experience and success and believe in professional success while maintaining the essence of compassionate patient care, we'd love to hear from you. This role is more than just a position—it's a collaboration with some of the most dedicated professionals in the industry. We're not just seeking an experienced candidate; we're on the hunt for the exceptional.

ARE YOU OUR NEXT TEAM MEMBER? Dive into an environment that values both expertise and passion.

APPLY NOW and let's explore the heights we can reach together.

*Note: Applications and resumes will not be accepted without a Cover Letter.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Opportunities for advancement
Paid sick time
Paid time off
Vision insurance

Healthcare setting:

Med spa
Private practice

Medical specialties:

Plastic Surgery

Schedule:

Monday to Friday

Ability to commute/relocate:

Port Saint Lucie, FL 34986: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

What experience do you have in content creation and video editing?

Education:

Bachelor's (Preferred)

Experience:

Customer service: 2 years (Required)
Sales: 2 years (Required)
Marketing: 2 years (Preferred)

Work Location: In person

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