Busy dental practice in the Harrisburg area looking for an experienced front desk associate. The ideal candidate will be people-oriented, organized, have a high attention to detail and excellent time management skills.
Duties to include:
- Checking patients in and out, greeting and acknowledging all incoming patients and visitors.
- Verifying accurate information for patient demographics and insurance benefits.
- Scanning all relevant information for insurance and patient into digital chart.
- Answering phone calls and responding to messages, e-mails, and text messages.
- Documenting all patient-related conversations in patient chart.
- Appointment and scheduling maintenance.
- Confirming and filling openings in the schedule.
- Estimating and collecting co-pays using insurance websites and pre-determinations.
- Preparing treatment plans for patients as necessary to assist the treatment coordinator.
- Making financial arrangements according to office protocols.
- Opening and closing the office, including daily deposits and end-of-day paperwork.
- Interaction with clinical staff to better serve our patients.
- Direct instruction from Office Supervisor, Business Manager and Doctors.
- Preparing initial claims for all services, including necessary documentation (unless otherwise noted by Dr.).
- Other duties as assigned.
Hours:
- Monday & Wednesday 7:30 am - 4 pm*
- Tuesday & Thursday 7:30 am - 5 pm*
- Friday 8 am-12 pm
- No evenings or weekends
- *Shift end times may vary slightly based on patient and office needs
Salary: $16-$20 per hour (dependent on experience)
Benefits:
- Health & Vision Insurance
- Dental discounts
- 401(k)
- Supplemental Insurance including life, disability, accident, cancer and critical illness
- Paid Vacation Time
- Paid Sick Time
- Continuing Education
- Bonus pay structure based on collections goals, paid out monthly
Software Used:
- Open Dental
- Weave (patient communication tool)
- BlueNote (inter-office communication tool)
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Expected hours: 36 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
Experience:
- Dental receptionist: 2 years (Preferred)
Language:
Work Location: In person