Busy dental practice in the Harrisburg area looking for an experienced front desk associate. The ideal candidate will be people-oriented, organized, have a high attention to detail and excellent time management skills.

Duties to include:

Checking patients in and out, greeting and acknowledging all incoming patients and visitors.
Verifying accurate information for patient demographics and insurance benefits.
Scanning all relevant information for insurance and patient into digital chart.
Answering phone calls and responding to messages, e-mails, and text messages.
Documenting all patient-related conversations in patient chart.
Appointment and scheduling maintenance.
Confirming and filling openings in the schedule.
Estimating and collecting co-pays using insurance websites and pre-determinations.
Preparing treatment plans for patients as necessary to assist the treatment coordinator.
Making financial arrangements according to office protocols.
Opening and closing the office, including daily deposits and end-of-day paperwork.
Interaction with clinical staff to better serve our patients.
Direct instruction from Office Supervisor, Business Manager and Doctors.
Preparing initial claims for all services, including necessary documentation (unless otherwise noted by Dr.).
Other duties as assigned.

Hours:

Monday & Wednesday 7:30 am - 4 pm*
Tuesday & Thursday 7:30 am - 5 pm*
Friday 8 am-12 pm
No evenings or weekends
*Shift end times may vary slightly based on patient and office needs

Salary: $16-$20 per hour (dependent on experience)

Benefits:

Health & Vision Insurance
Dental discounts
401(k)
Supplemental Insurance including life, disability, accident, cancer and critical illness
Paid Vacation Time
Paid Sick Time
Continuing Education
Bonus pay structure based on collections goals, paid out monthly

Software Used:

Open Dental
Weave (patient communication tool)
BlueNote (inter-office communication tool)

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Expected hours: 36 – 40 per week

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

Monday to Friday
No weekends

Supplemental pay types:

Bonus opportunities

Experience:

Dental receptionist: 2 years (Preferred)

Language:

Spanish (Preferred)

Work Location: In person

Periodontal Associates, Harrisburg PA

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