Patient Care Coordinator – Full Time | Auburn, ME
Pay: $22–$26 per hour (based on experience)
Schedule: Full Time
Practice Type: General Dentistry | Tech-forward | Growth-oriented environment
Overview
We’re a new, state-of-the-art general dentistry practice in Auburn, ME, looking for an enthusiastic and detail-oriented Patient Care Coordinator to join our growing team.
As the first and last person our patients interact with, you’ll play a key role in creating a welcoming experience while ensuring our office runs smoothly. You’ll handle scheduling, insurance coordination, and patient communication with professionalism and care — all while supporting a team dedicated to clinical excellence and compassionate service.
This is a great opportunity to grow with a modern, tech-forward practice where your ideas and initiative will help shape our patient experience and office culture from the ground up.
What You’ll Do
- Greet and assist patients with warmth and professionalism, creating a friendly first impression.
- Schedule and confirm appointments to maintain an efficient daily flow.
- Manage patient communications via phone, email, and text.
- Verify insurance eligibility and benefits, collect co-pays, and assist with billing inquiries.
- Maintain accurate records in Open Dental and ensure all information is complete and up to date.
- Coordinate with the clinical team to ensure smooth transitions between front office and chairside care.
- Assist in presenting treatment plans and financial options when needed.
- Help maintain a clean, organized, and patient-ready front office environment.
Basic Qualifications
- Prior experience in a dental or medical front office setting required.
- Strong understanding of dental terminology, scheduling, and insurance processes.
- Excellent communication and interpersonal skills.
- Tech-savvy with comfort using Open Dental (or similar software) and digital communication tools.
- Highly organized and detail-oriented, with the ability to multitask in a dynamic environment.
Preferred Qualifications
- Experience with insurance verification and claims submission.
- Familiarity with digital forms, text reminders, and paperless workflows.
- Passion for delivering an exceptional patient experience in a modern practice.
- Desire to grow professionally as the practice expands.
Why You’ll Love Working With Us
We believe in building a positive, supportive environment where our team thrives as much as our patients do.
We offer:
- Competitive pay: $22–$26 per hour (commensurate with experience)
- 3 weeks paid time off plus paid holidays
- Health insurance stipend
- Uniforms provided
- Continuing education reimbursement for professional growth
- A friendly, collaborative team that values open communication and innovation
- The chance to grow with a new, expanding dental practice and help shape its success
Join our mission to make every patient experience exceptional — and grow your career with a practice that’s as dedicated to progress as you are.
Job Type: Full-time
Pay: $22.00 - $26.00 per hour
Expected hours: No more than 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Ability to Commute:
- Auburn, ME 04210 (Required)
Work Location: In person