About Synapticure
As a patient and caregiver-founded company, Synapticure provides instant access to expert neurologists, cutting-edge treatments and trials, and wraparound care coordination and behavioral health support in all 50 states through a virtual care platform. Partnering with providers and health plans, including CMS' new GUIDE dementia care model, Synapticure is dedicated to transforming the lives of millions of individuals and their families living with neurodegenerative diseases like Alzheimer’s, Parkinson’s, and ALS.
The Role
The Growth Strategy & Operations Associate will play a key role in supporting Synapticure’s expansion efforts by driving market analysis, supporting go-to-market motions, and assisting in building and growing partnerships with health plans, health systems, and other strategic stakeholders. This role will work cross-functionally to identify opportunities for growth, track key performance metrics, and help develop strategies that expand Synapticure’s reach and impact.
The Senior Associate, Strategy & Operations, will play a pivotal role in driving growth and operational excellence at Synapticure. In this position, you will work closely with cross-functional teams to develop and implement strategic initiatives, optimize business processes, and support decision-making. You will work closely with leadership to drive market analysis, support go-to-market motions, and assist in building and growing partnerships with health plans, health systems, and other strategic stakeholders. This role requires a proactive problem solver with experience leading cross-functional initiatives and a passion for healthcare innovation, analytics, and startups. You will collaborate effectively across executive and front-line teams, clinical and administrative functions, and data/IT teams to execute on key goals in a remote-first organization.
Job Duties – What You’ll Be Doing
- Go-to-Market Execution: Develop and implement go-to-market strategies for new products, partnerships, and expansion opportunities. Work closely with the Head of Growth, President, and CEO to drive outreach and engagement efforts with key prospective partners
- Market Analysis & Insights. Conduct research on market trends, competitors, and industry dynamics to identify opportunities and risks for growth and inform business development strategies
- Business Development Process Management. Oversee sales pipeline management, coordinate outreach efforts, and lead proposal development for potential partners
- High Priority Strategic Projects. Work closely with the Head of Growth to drive research, analyses, and recommendations on key strategic priorities with visibility at the leadership level and Board
- Operational Execution for New Partnerships. Support efforts to operationalize new partnerships by driving execution, coordinating internal teams, and ensuring smooth onboarding and activation
- Performance Optimization & Process Scaling. Analyze partnership performance, identify opportunities to standardize and scale operational processes, and drive practice engagement efforts on the ground
- Cross-Functional Leadership. Collaborate with teams across marketing, clinical, product, and operations to ensure alignment in growth strategies and seamless execution of initiatives
Requirements – What We Look For In You
- 3-5 years of experience in a growth, business development, strategy, or consulting role, ideally in healthcare, digital health, or health tech
- Strong analytical skills with the ability to conduct market research and synthesize data to inform strategic decisions
- Experience supporting go-to-market strategies and business development initiatives
- Ability to manage multiple projects and priorities in a fast-paced, dynamic environment
- Excellent written and verbal communication skills, with the ability to create compelling presentations and reports
- Passion for improving healthcare and making an impact on the lives of patients and caregivers
We’re founded by a patient and caregiver, and we’re a remote-first company. This means our values are at the heart of everything we do, and while we’re located all across the country, these principles are what tie us together around a common identity:
- Relentless focus on patients and caregivers. We are determined to provide an exceptional experience for every patient we have the privilege to serve, and we put our patients first in everything we do
- Embody the spirit and humanity of those living with neurodegenerative disease. Inspired by our founders, families, and personal experiences, we recognize the seriousness of our patients’ circumstances and meet that challenge every day with empathy, compassion, kindness, joy, and most importantly – with hope
- Seek to understand, and stay curious. We start by listening to one another, our partners, our patients, and their caregivers. We communicate with authenticity and humility, prioritizing honesty and directness while recognizing we always have something to learn
- Embrace the opportunity. We are energized by the importance of our mission and bias toward action
Travel Expectations: This role would be expected to travel 25% to attend customer and potential prospective partner meetings as well as company gatherings, primarily in Chicago.
Benefits For Full-Time Employees
- Remote-first design with work-from-home stipend
- Competitive compensation with an annual bonus opportunity
- 401(k) with matching contribution from day one
- Medical, Dental, and Vision coverage for you and your family
- Life insurance and disability
- Generous sick leave and paid time off
- Fast-growth company with opportunities to progress in your career
