Dental Front Desk Coordinator Job Post
Overview
We are seeking a dedicated and organized Front Desk Coordinator with dental experience to join our team at Beverly Hills Dental Health and Wellness, a holistic dental practice in our Encino Location. This role is crucial in providing exceptional service to our patients and ensuring the smooth operation of our front office. The ideal candidate will enjoy working with people, have strong communication and clerical skills, and be motivated to help patients access the care they need.
You’ll also work closely with our digital marketing team to book new patient appointments, support sales initiatives, and enhance our outreach efforts. We’re looking for someone who thrives on making genuine connections, excels on the phone, and has a passion for helping others.
Duties
- Greet patients and visitors warmly, creating a welcoming atmosphere at the front desk.
- Manage incoming calls with professionalism, demonstrating excellent phone and communication etiquette.
- Collaborate with our digital marketing team to ensure new patient leads are followed up and booked on the schedule.
- Schedule appointments and maintain an organized calendar for dental staff.
- Process patient information accurately, including insurance details and dental records.
- Utilize computerized systems for patient data entry and appointment management.
- Assist with billing and coding procedures as necessary, ensuring compliance with dental care standards.
- Maintain a clean and organized front desk area, ensuring all materials are stocked and accessible.
- Work closely with dental staff to ensure seamless communication and support for patient care.
Experience
- Previous experience as a Dental Receptionist, Front Desk Coordinator, or in a similar role is preferred.
- Familiarity with dental terminology is essential to communicate effectively within the practice.
- Proficiency in using phone systems and computerized scheduling software is required.
- Experience with patient care plans, billing/coding, or working alongside marketing/sales teams is a plus.
- Strong organizational skills, attention to detail, and a genuine desire to help people are key to success in this role.
If you love working with people and are passionate about providing excellent patient care, we encourage you to apply for this rewarding position as a Front Desk Coordinator.
Job Types: Full-time, Part-time
Pay: $23.00 - $28.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Free parking
- Health insurance
- On-the-job training
- Paid sick time
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
