Join Our Team! Work in a Friendly Coastal Community Health Center in downtown Rockland

Are you a detail-oriented, organized individual with a passion for helping others? The Knox Clinic in Rockland, Maine, is looking for a dedicated Patient Access Coordinator to join our growing team. You'll play a key role in ensuring a welcoming, efficient, and high-quality patient experience at Knox Clinic—a nonprofit community health center providing compassionate medical, dental, and behavioral health care.

This advanced administrative position supports excellence in primary care patient access, billing accuracy, and digital engagement while mentoring staff and collaborating across departments. The ideal candidate is a detail-oriented team player who models professionalism, empathy, and a commitment to care for all patients.

Key Responsibilities:

Lead patient registration, eligibility verification, and financial assistance processes
Serve as a front-end revenue cycle and patient experience lead
Oversee scheduling, data accuracy, and patient satisfaction initiatives
Promote digital engagement including telehealth and patient portal access
Support compliance with HRSA, HIPAA, and OSHA standards

Why Work With Us?

Supportive Team: Be part of a collaborative, patient-centered healthcare team that values compassion, communication, and community impact.
Opportunities for Growth: We offer professional development and training to help you succeed in your healthcare career.

We Offer:

Competitive salary and benefits package.
A collaborative work environment with a strong sense of community.
Opportunities for ongoing professional training and development.
The chance to work in a scenic, coastal Maine location that offers a high quality of life.

What We’re Looking For:

High school diploma or GED required;
Clerical healthcare experience with advanced knowledge of insurance billing, registration, and eligibility verification
Proficient in Google Workspace, Microsoft Office, and electronic health records (EHR)
A positive, can-do attitude with excellent communication, problem-solving, and organizational skills
Commitment to patient-centered, trauma-informed care and continuous improvement

Join us and become part of a community where your work truly matters!

Job Types: Full-time, Part-time

Pay: $24.00 - $30.00 per hour

Benefits:

401(k) matching
Health insurance
Life insurance
Paid time off
Professional development assistance

Work Location: In person

MidCoast Health Net, d.b.a Knox Clinic

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Patient Access Coordinator