Associate Director, Dental Informatics

Posting Number: 201104554
Employment Status: Full Time
Job Family: Information Technology

Position Overview

Be The Difference Begins with Great People.

Are you looking for a new opportunity where you can make the difference in the lives of students and faculty? Were always looking for highly talented individuals to join our team - people who think big, care deeply, and believe in being the difference in their work and community.

We prioritize student success, access to education, and service in our work to educate well-rounded servant leaders who transform their fields, our society and the world. Our Catholic, Jesuit approach emphasizes student engagement with the world around them and formation of the heart and mind.

We believe in our mission: The search for truth, the discovery and sharing of knowledge, the fostering of personal and professional excellence, the promotion of a life of faith, and the development of leadership expressed in service to others. These core values guide our relationships with our students, each other, and our community.

Marquette University offers a rich and competitive Total Rewards package includingmedical, dental, vision, 403(b) with up to 8% university match, generous time off package, and tuition benefits for employees, spouses, and dependents with no payback requirement!For more information, please view theTotal Rewards Guide.

This is your next opportunity to join an organization that invests in their employees career journey by diversifying their skills, deepening their expert knowledge, encouraging a healthy work-life balance, focusing on personal wellbeing, providing leadership training, and sustaining a culture of respect and inclusion.

The Associate Director, Dental Informatics provides strategic leadership and vision for all technology services supporting clinical, academic, and research operations. This role is responsible for developing and executing a comprehensive Dental IT strategy aligned with the schools mission, ensuring the reliability, security, and innovation of digital systems across the dental enterprise. Leads a multi-disciplinary IT team, ensures seamless collaboration and partnership with Marquettes central IT department, oversees governance and prioritization, and drives continuous improvement through best practices, automation, and data analytics. Ensures technology investments deliver measurable value, foster operational excellence, and advance the School of Dentistrys reputation as a leader in dental education, patient care, and research.

Duties and Responsibilities

1. Technology support and software development:
Serve as an escalation point for complex technical issues, and contribute to the design, development, and implementation of custom applications and integrations that advance the School of Dentistrys clinical, academic, and research missions. Ensure best practices in software development, documentation, and user support are followed throughout the IT team.

2. Team Leadership and service excellence:
Lead, mentor, and develop a multi-disciplinary IT team, fostering a culture of service excellence and customer focus. Partner with IT Services to ensure that all Dental technology and data services are delivered with commitment to high-quality user experience, responsiveness, and continuous improvement based on stakeholder feedback. Oversee workforce planning, recruitment, and professional development. Responsible for supervision of staff which includes but is not limited to hiring, terming, disciplinary actions, performance management, staff development, etc.

3. Portfolio & Project Management:
Oversee project intake, prioritization, and delivery, ensuring alignment with strategic goals and achievement of KPIs and service level objectives. Serve as a project manager on key initiatives.

4. Strategic Leadership:
Develop and execute a comprehensive Dental IT strategy aligned with the MUSODs clinical, academic, and research missions. Lead the development of multi-year technology roadmaps and ensure alignment with university-wide IT initiatives.

5. Collaborate and Partner with Central IT:
Establish and maintain a strong, collaborative partnership with Marquettes central IT department. Ensure seamless integration and support for university-wide and dental-specific systems, clarify roles and responsibilities, and foster open communication and shared understanding. Serve as the primary liaison for Dental IT, proactively addressing issues, aligning priorities, and driving joint initiatives to support the MUSODs mission.

6. Security & Compliance:
Own the Dental Schools IT security and compliance posture, ensuring audit readiness and effective risk management in partnership with IT Services.

7. Innovation, Analytics and Reporting:
Drive innovation through the adoption of automation, analytics, and emerging technologies to enhance operational efficiency and support data-driven decision-making. Lead and may perform data analysis and reporting activities, ensuring the delivery of accurate, actionable insights to support clinical, academic, and research initiatives within the School of Dentistry.

8. Change Management & Communications:
Lead change management and communication strategies to support technology adoption, stakeholder engagement, and continuous improvement.

9. Vendor & Budget Management:
Oversee vendor relationships, contract negotiations, and budget planning for Dental IT, ensuring optimal use of resources.

Required Knowledge, Skills and Abilities

Bachelors degree in Computer Science, Engineering, Business Administration or related field

A minimum of 5 years of experience in IT, with at least 3 years in a supervisory role

Experience driving innovation through automation, analytics, and emerging technologies. Hands on experience with technology support, custom application development, integration and reporting and analytics

Excellent leadership skills, providing strategic direction, inspiring and developing staff

Proven ability to systematically identify, evaluate and prioritize risks and develop and implement effective strategies to address

Ability to effectively convey information, inspire and guide through change, and promote a culture of adaptability and continuous improvement

Proven ability to build and maintain effective partnerships with central IT, vendors, and cross-functional stakeholders, ensuring seamless integration and shared understanding

Demonstrated analytical and organizational skills. Ability to systematically gather, analyze, and interpret data to make informed decisions, while effectively organizing tasks and resources to achieve objectives efficiently

Preferred Knowledge, Skills and Abilities

Masters degree in Computer Science, Engineering, Business Administration or related field

Deep understanding of clinical, academic, and research technology environments, including hands-on experience with technology support, custom application development, and integration of dental-specific systems

Experience working in healthcare, dental, or higher education environment

Strong knowledge of IT security, HIPAA/FERPA compliance, audit readiness, and risk management practices in a healthcare or academic setting

Department: Dental School
Posting Date: 10/01/2025
Closing Date:

To apply, visit https://employment.marquette.edu/postings/23819

It is the policy of Marquette University to provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other applicable federal or state-protected classification.

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Associate Director, Dental Informatics