Role Summary

XRHealth is seeking a Health Coach to join our clinical services team. The Health Coach will empower patients to achieve health goals through motivational coaching, lifestyle education, and adherence support for XRHealth’s virtual reality–based care programs. This role is patient-facing, team-based, and technology-driven.

Responsibilities

Provide virtual health coaching sessions and messaging focused on patient engagement, adherence, and lifestyle behavior change
Track patient progress via XRHealth's data portal and follow up with patients as needed.
Document coaching sessions/communication in XRHealth systems according to compliance standards
Follow escalation procedures if patient requires higher level of care.
Collaborate with XRHealth clinicians to optimize patient outcomes (future task)

Qualifications

Bachelor’s degree in health sciences, psychology, kinesiology, nutrition, or related field (preferred)
NBC-HWC certification preferred (or eligibility within 12 months of hire)
Experience in coaching, wellness, or patient navigation strongly preferred
Excellent communication skills and ability to engage diverse patient populations virtually
Knowledge of behavior-change strategies and digital health technologies

Core Competencies

Strong patient communication and motivational skills
Ability to maintain professional boundaries and escalate appropriately
Comfort working in a tech-enabled, remote care environment
Team player with collaborative approach to healthcare
Organized and comfortable managing a high volume of patients

Benefits & Compensation

XRHealth offers a comprehensive benefits package to support the health and well-being of our team:

Medical Insurance
Dental & Vision Insurance
401(k) Retirement Plan – employee contributions (no employer match at this time)
Paid Time Off (PTO) – 15 days/year in the first year of employment
Paid Holidays – company-observed holidays
Remote Work Flexibility – work from home with provided digital tools and support. Opportunity to work from the office near Boston, MA.

Base salary range: $50,000 – $60,000

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Health Coach (Remote)