Job Summary

The Digital Health team provides digitally enabled products and services that drive core business services to grow patient access, create new revenue streams, and increase market share, enabling patients to receive healthcare at Novant Health in the most remarkable way possible. Digital Health operates in a centralized, standardized, and unified approach to internal & external partners in a system approach. The Digital Health Strategy Manager will be responsible for the strategy of the Acute hospital based telehealth programs, which includes: TeleNeurology, TeleICU, Telepsych, Virtual Nursing, Hospital at Home, and other programs in various stages of implementation.

The Digital Health Strategy Manager plays a role in shaping the future of telehealth at Novant Health by developing strategies, managing programs, engaging stakeholders, analyzing market trends, overseeing financial aspects, and ensuring compliance. This multifaceted position is crucial for transforming digital health services to enhance patient access, improve healthcare delivery, drive growth and develop team capabilities.

Come join a remarkable team where quality care meets quality service, in every dimension, every time.

#JoinTeamAubergine #NovantHealth Let Novant Health be the destination for your professional growth.

At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.

Responsibilities

Strategic Planning and Development:

Develop and implement in partnership with institute leaders the strategic vision and roadmaps for acute hospital based telehealth programs
Identify opportunities for expanding telehealth services (internal and external) and drive innovation in healthcare delivery.

Market Analysis And Competitive Research

Stay informed about emerging technologies and conduct market research to understand trends, patient needs, and competitive offerings in digital health.
Analyze data to inform decision-making and strategy adjustments, ensuring Novant Health remains competitive in the market.

Transformation And Change Management

Assist in the transformation of digital health technologies and services, ensuring they meet the needs of patients and healthcare providers.
Assess platform and service offering satisfaction and impact, develop action plans to optimize.
Lead change management initiatives related to the adoption of telehealth programs, addressing barriers to implementation and user adoption.
Identify new revenue streams associated with telehealth services and explore potential funding opportunities.
Develop budgets and financial plans for telehealth programs, ensuring efficient use of resources and maximization of revenue opportunities.

Regulatory Compliance And Quality Assurance

Ensure that all telehealth programs comply with relevant regulations, policies, and standards.
Implement quality assurance processes to maintain high standards of patient care and service delivery in telehealth.

Performance Metrics And Reporting

Establish key performance indicators (KPIs) to measure the success of telehealth initiatives.
Prepare regular reports on program performance and strategic outcomes for senior leadership.

Leadership

May lead and manage resources involved in telehealth initiatives, providing direction and support to achieve program goals.

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

Our team members are part of an environment that fosters team work, team member engagement and community involvement.
The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".

Qualifications

Education: 4 Year / Bachelors Degree, required. In Information Technology, Computer Science, or related field
Experience:
- Minimum two years supervisory experience or leading teams, required.
- Minimum three years’ experience in information technology, required.
- Minimum four years’ experience in business administration or strategy, required.
Additional Skills (required):
- Strong experience in managing digital health, telehealth, and virtual care programs and operations.
- Excellent organizational, project management, and process improvement skills.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Ability to manage multiple tasks and independently prioritize effectively in a fast-paced environment.
- Ability to synthesize data and convey key messages in a visually appealing and impactful wayExperience in assessing current state, preparing recommendations to optimize and execute
- Ability to create and maintain complex roadmaps to outline system wide vision
- Experienced in designing proposals and socializing for executive and clients buy in
Additional Skills (preferred):
- Experience in integrating new technologies and managing technology vendors.
- Knowledge of healthcare regulations and industry standards related to digital health.
- Track record of successful program management and operational optimization.

Job Opening ID

19349

Novant Health Careers jobs

Manager Digital Health Strategy