Overview
We are seeking a highly organized and friendly Front Desk Receptionist to join our team. This role is essential in providing exceptional customer service and ensuring the smooth operation of our front office. The ideal candidate will possess excellent communication skills, a professional demeanor, and the ability to manage multiple tasks efficiently.

Duties

Greet and welcome visitors in a warm and professional manner.
Manage incoming phone calls with appropriate phone etiquette, directing calls as necessary.
Schedule appointments and manage schedule for staff members effectively.
Verify patient insurance and handle patient billing inquiries.
Perform data entry tasks accurately, maintaining up-to-date records.
Maintain organized filing systems for both digital and physical documents.
Assist with administrative tasks as needed, including correspondence and office organization.
Collaborate with clinical staff to ensure seamless patient interactions and service delivery.

Qualifications

Previous experience as a dental receptionist or medical receptionist is preferred but not required.
Excellent data entry skills with attention to detail.
Ability to multitask and prioritize effectively in a fast-paced environment.
Familiarity with front desk operations and customer service best practices is advantageous.
A positive attitude and strong interpersonal skills are a must for this role.
Bilingual in Spanish is a plus

Join our team as a Front Desk Receptionist where you will play a crucial role in creating a welcoming environment for our clients while supporting our operational needs!

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift

Ability to Commute:

Indian Trail, NC 28079 (Required)

Ability to Relocate:

Indian Trail, NC 28079: Relocate before starting work (Required)

Work Location: In person

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Front Desk Receptionist