About the Company

Core Health Metrics IQ/Digital Health Information is a new and innovative system that provides dedicated care to the long-term care community, specifically to patients residing in their own home. We are an independently owned LTC pharmacy, telehealth physician practice (not open to the general public), and remote patient care facility. As a new ecosystem, we are working to expand our operations nationwide, one state at a time, and currently operate in Pennsylvania and New Jersey localities.

Overview

Our Care Team plays a crucial role in connecting patients within the community with our services and other resources. The team consists of two positions: Patient Care Liaison and Patient Care Navigator. These positions require an individual with a passion for public health, community engagement, and some experience/knowledge of the healthcare landscape. The Care Team Liaison serves as an office-based correspondent who outreaches to prospective patients. They also receive inbound calls from patients and Care Navigators. The Care Navigators serve as correspondents in the field going out to patient homes for prospective patient intake, home assessments, and device deployment/installation.

Responsibilities

Outreaching to prospective patients
Onboarding new clients and patients
Educating patients and caregivers on our services and other resources
Patient engagement in the home
Managing client accounts
Package materials and products manually
Follow all applicable government regulations, including HIPAA
Prescription delivery to patient homes (as needed)
Attending community outreach events
Other duties as assigned; job duties may vary depending on business needs

Qualifications

High School diploma or equivalent required
Previous experience in the Healthcare field (Pharmacy, Medical, Home Care, Home Health)
Some knowledge and understanding of Medical and/or Pharmacy Insurance
Some knowledge of medication (preferred)
Some proficiency navigating computer applications/technology
Good communication and interpersonal skills
Good customer service skills
Able to adapt in a changing environment
Able to work during inclement weather
Attention to detail
Problem solver
Able to physically perform light lifting
Personable
Comfortable engaging with the elderly community
Reliable
Valid driver's license and means of transportation (we provide a company vehicle for deliveries and field work)
Bilingual is a plus but not required

Physical Demands

The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job:

May sit or stand six (6) to eight (8) hours per day
The employee is occasionally required to sit; climb or balance; and stoop, kneel, bend, crouch, walk, crawl intermittently
May lift and/or move up to 50 pounds
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role

Proposed Schedule

Mon-Fri 9:00am-5:00pm (40 hours per week)

Compensation & Benefits

$18.00 - $24.00 per hour (negotiable based on experience)
Medical, Dental, Vision
Paid Time Off (pool)
Paid Holidays

Job Type: Full-time

Pay: $18.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Medical Specialty:

Home Health

Schedule:

Monday to Friday

Work Location: In person

Digital Health Information jobs

Patient Care Liaison/Navigator