Head of Product Design & Delivery

Location: eMed HQ, Miami, FL 33132

Department: Engineering

Reports to: VP, Product & Engineering

About EMed

eMed is a pioneering healthcare technology platform company revolutionizing at-home and virtual diagnostics with its innovative 24/7 “Test to Treat” solutions and AI-based technologies. Our primary mission is to provide large employers, state/federal governments, unions, and payers with unique healthcare solutions aimed at reducing obesity, improving employee health, and lowering company healthcare costs. Our integrated GLP-1 medication weight management program utilizes state-of-the-art at-home blood collection kits and connected clinical telehealth services to screen, onboard, and manage qualified candidates, ensuring medication adherence and effective management of side effects through continuous telehealth support.

Position Summary

The Head of Product Design & Delivery at eMed is a strategic leader responsible for owning the end-to-end product lifecycle—from human-centered design through scalable delivery and launch. You will lead a multidisciplinary team across Product Design, Product Management, and Program Delivery to ensure all solutions meet user needs, business objectives, and regulatory standards. Your mission is to translate vision into impactful, user-friendly, and compliant healthtech products that drive measurable value.

Key Responsibilities

Product Strategy & Leadership

Define and evolve eMed’s product design and delivery strategy across multiple digital health platforms.
Collaborate with executive leadership to align product roadmaps with company goals, clinical needs, and market opportunities.
Champion a product-first, user-centered design mindset across the organization.

Design & User Experience

Lead the product design function to deliver intuitive, accessible, and high-impact experiences across web and mobile interfaces.
Drive UX research and testing to ensure clinical workflows and consumer journeys are frictionless and effective.
Set design standards, systems, and governance to support scalable growth.

Product Delivery & Execution

Manage cross-functional product delivery teams including product managers, designers, and program leads.
Oversee Agile execution, ensuring milestones are met on time, on budget, and with the highest quality.
Implement systems for backlog prioritization, sprint planning, and feature release management.

Cross-Functional Collaboration

Partner closely with Engineering, Clinical, Regulatory, Legal, Operations, and Marketing to build and launch safe, compliant, and effective products.
Communicate product vision, requirements, and timelines to stakeholders at all levels.
Ensure timely documentation and audit-readiness for FDA, HIPAA, and other healthcare compliance needs.

Team Management & Development

Attract, mentor, and retain top talent in product design and delivery.
Build a high-performance, mission-driven team culture grounded in continuous learning, data-driven decision making, and empathy.

Qualifications

10+ years of experience in product management, product design, and/or delivery roles, ideally in healthcare, healthtech, or regulated industries.
5+ years leading cross-functional product teams with direct reports across design and delivery functions.
Proven ability to launch complex digital products from ideation to scale.
Strong understanding of user experience design, systems thinking, Agile methodologies, and product lifecycle management.
Excellent communication skills and ability to influence at the executive level.
Experience with regulated environments (FDA, HIPAA, CLIA) strongly preferred.
Bachelor’s degree required; advanced degree in design, engineering, business, or health-related field a plus.

Why Join eMed?

Opportunity to drive innovation in digital health and make a tangible impact on patient outcomes.
Collaborative, mission-driven culture with a focus on cutting-edge technology.
Competitive compensation and benefits package.

If you are a visionary technology leader passionate about transforming healthcare through innovation, we invite you to apply and join us in shaping the future of digital health at eMed.

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Head of Product (Design & Delivery)