This position is fully on-site out of the Central Valley California area.

Position Summary:

The Chief Operations Officer (COO) will play a critical role in driving the strategic vision and operational excellence of our bank. This role demands a strategic thinker and doer who can lead the modernization of our IT systems, grow our deposit base, and ensure operational efficiency. The ideal candidate will have extensive banking experience, a deep understanding of various bank functions, and the ability to foresee and shape the future of community banking.

Key Responsibilities:

Strategic Leadership:

Develop and implement strategies to grow the bank’s deposit base.
Lead the modernization of the bank’s IT systems to enhance operational efficiency and customer experience.
Drive the bank’s strategic initiatives, ensuring alignment with the overall vision and goals.
Act as a thought leader in branch banking, identifying opportunities for growth and improvement.

Operational Excellence:

Oversee daily operations, ensuring efficiency, effectiveness, and compliance with regulations.
Implement best practices in operations, aiming to set new standards in the industry.
Manage and optimize operational budgets, ensuring cost-effective operations.

Technology and Innovation:

Spearhead the adoption of innovative technologies to improve banking operations and customer service.
Collaborate with IT to ensure cybersecurity measures are robust and up-to-date.
Drive digital transformation initiatives to keep the bank at the forefront of the industry.

Cross-Functional Collaboration:

Work closely with other departments such as audits, fraud prevention, SOX compliance, IT, cybersecurity, social media, project management, and budgeting.
Ensure seamless integration of operations with other bank functions to enhance overall performance.

Community and Customer Focus:

Develop and implement strategies to attract and retain customers through technology and incentives.
Maintain a strong commitment to customer care, ensuring the bank’s services meet the needs of the community.
Champion initiatives that support the unbanked and underbanked populations.

Qualifications:

Proven experience in a senior operations role within the banking industry.
Deep understanding of bank functions, including audits, fraud prevention, SOX compliance, IT, cybersecurity, social media, project management, and budgeting.
Demonstrated success in growing a bank’s deposit base.
Experience in modernizing IT systems and driving digital transformation.
Strong strategic thinking and leadership skills.
Excellent communication and interpersonal skills.
Passion for community banking and customer service.
Ability to foresee and shape the future of banking, with a focus on innovation and setting new industry standards.

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Chief Operating Officer