About Lyra Health

Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, nearly 20 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million.

About The Role

As a Sr. Program Manager at Lyra Health, you will be instrumental in driving the successful planning and launch of our innovative Customer/Partner product suite. This highly visible role offers a unique opportunity to partner cross-functionally with Product, Engineering, Product Marketing, Go-to-Market, Customer Success, and Clinical Operations teams, helping shape and execute on our product strategy and business goals. You'll be a strategic problem solver, leveraging data and analytics to translate ambiguous growth challenges into clear product choices, align diverse stakeholders, and ensure seamless execution from concept to launch.

This role will be located onsite at our Burlingame, CA headquarters (hybrid; 1-2 days per week in-office).

Responsibilities

Drive end-to-end product planning and launches: Own the execution roadmap for key product initiatives, ensuring timely and efficient delivery
Orchestrate cross-functional alignment: Facilitate seamless collaboration and communication across Product, Engineering, Marketing, GTM, and CS, and interface with external partners and customers, to ensure unified execution of high-priority initiatives
Provide executive visibility: Develop and present comprehensive program health readouts to executive audiences, providing data-driven insights and recommendations
Proactively manage risks and dependencies: Identify, assess, and mitigate potential issues that could impact program success, ensuring smooth delivery
Champion operational excellence: Continuously evaluate and optimize development processes and methodologies to foster a culture of efficiency and continuous improvement
Influence product roadmap through feedback loops: Partner with GTM and CS to gather and synthesize customer feedback, directly informing future product iterations and enhancements
Develop robust project plans: Create and maintain detailed project plans, including clear milestones, resource allocation, and dependency mapping

Qualifications

5+ years of progressive experience in program management within a fast-paced software development environment, ideally within a high-growth tech or healthcare company
Exceptional project and program management skills: Demonstrated ability to manage multiple complex projects and workstreams simultaneously, driving clarity and execution in ambiguous situations
Strategic problem solver with strong analytical capabilities: Ability to translate complex challenges into actionable insights and strategic product choices, utilizing data to drive decisions
Outstanding cross-functional communication and influence: Proven ability to distill and communicate complex ideas clearly across all levels of the organization and influence stakeholders without direct authority
Deep understanding of the Software Development Life Cycle (SDLC) and Agile methodologies
Proficiency with project management tools such as Jira, Confluence, Asana, or similar
Experience in digital health, healthcare operations, or management consulting is a significant plus
Bachelor’s degree in Computer Science, Engineering, or a related technical field preferred
PMP, PgMP, or similar project management certification a plus

Diversity & Inclusion at Lyra

Diversity, equity, inclusion, and belonging (DEIB) at Lyra is essential to the way we deliver culturally responsive care, build and manage our provider network, and support holistic efforts to strengthen DEIB in workplaces around the world—including our own.
People come to Lyra with a range of needs, backgrounds, and abilities that influence their response to mental health support.
Our diverse network of providers delivers comprehensive mental health treatment and support rooted in culturally responsive care, a multicultural approach that accounts for the impact of cultural backgrounds on each person’s care experience.
Learn more at https://www.lyrahealth.com/diversity-equity-inclusion-belonging/

"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.

By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."

As a full-time Sr. Program Manager, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $$106,000 to $163,000. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses.

Benefits

Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:

Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
Lyra for Lyrians; coaching and therapy services
Equity in the company through discretionary restricted stock units
Competitive time off with pay policies including vacation, sick days, and company holidays
Paid parental leave
401K retirement benefits
Monthly tech allowance
We like to spread joy throughout the year with well-being perks and activities, surprise swag, free food, regular community celebration…and more!

We can’t wait to meet you.

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Sr. Program Manager