Who We Are
Elevated Dentistry is a doctor-owned, fully digital, state-of-the-art, comprehensive dental practice with a mission to "Elevate the Standard of Care". Our commitment is twofold: delivering unparalleled dental services and ensuring an outstanding patient experience. At the heart of Elevated Dentistry is our team, who are pivotal to our mission, so we prioritize a positive workplace culture and value each team member's contributions... and we like to have fun, too.

Who We’re Looking For
A Patient Care Coordinator at Elevated Dentistry needs to possess a blend of key qualities for success in the role, including exceptional teamwork and communication skills (both verbal and written), attention to detail, organizational prowess, a friendly demeanor, the capacity to adapt, and an outgoing nature; these traits are crucial for excelling in this position.

What Our Patient Care Coordinator Does
The Patient Care Coordinator serves as the primary liaison for patients, ensuring an exceptional experience from the initial phone call through every subsequent visit.

Schedule and confirm patient appointments via phone and online inquiry
Verify patient insurance benefits and eligibility, as well as obtaining any insurance authorizations
Create and update treatment plans in collaboration with the clinical team
Accurately determine patient co-insurance in an out-of-network practice
Treatment plan presentation, ensuring patients understand their treatment options and any related costs
Generate patient invoices and collect payments
Ensure patient records are accurate and up-to-date, including detailed health histories, treatment plans, and insurance details
Assist in general office and administrative tasks

Qualifications

Exceptional customer service skills
Dental experience with working knowledge of ADA codes and terminology
Knowledge of dental insurance policies, procedures, and limitations
Experienced in managing a schedule with varied appointment and procedure times
Reliable and punctual in attendance and task completion
Coachable, with a willingness to learn and adapt to different systems
Skilled at multitasking, maintaining composure, and preserving a positive attitude
Ability to understand and address the concerns and needs of patients compassionately

Compensation

Pay Is Dependent Upon Level of Experience
Monthly Bonus Opportunities

Benefits

401k with Employer Match
Health Insurance
PTO
Paid Holidays
FIGS Scrubs Provided

Office Hours
Monday through Thursday, 8:00am - 4:30pm

Think you'd be a great fit for our Patient Care Coordinator role? We'd love to hear from you! A cover letter is a great way to set yourself apart and your opportunity to share why you're interested in joining our team, so be sure to include one with your resume as it is a requirement for consideration.

Job Type: Full-time

Expected hours: 33 – 36 per week

Benefits:

401(k)
401(k) matching
Health insurance
Paid sick time
Paid time off
Vision insurance

Schedule:

8 hour shift
No weekends

Application Question(s):

Do You Have Experience With Dental Insurance? (Required)
Do You Have Experience Estimating and Presenting Dental Treatment Plans to Patients? (Required)
Cover Letter Included? (Required)

Work Location: In person

Elevated Dentistry jobs

Dental Patient Coordinator