110 N MAIN ST, DAYTON, OH 45402

DEPT: IT CUSTOMER SUPPORT

Full-Time / Hours Vary

Note: Candidates must be willing to commute and work "in-person" at the Dayton, Ohio area offices

Essential Duties & Functions

Receives assignments and works under supervision of his/her immediate manager or senior-level team member

Demonstrates progressive growth in capabilities, productivity, and delivery as capability and capacity develops.
Provides technical support to System Designers, System Builders, Customer Support Desk, and Field Support staff.
User provisioning.
Certificate tracking.
Finger printing.
Workstation and printer file creation for import.
Directory, distribution list maintenance.
Meeting equipment room set up.
Configuring devices such as iPhones, Vocera devices.
Building/configuring PC/Laptops.
Building configuring Servers.

Education

Minimum Level of Education Required: High School completion / GED

Currently pursuing an interest in Technology related fields. Preference of pursuing certification or degree in Information Technology, Computer Science, Business or a related field.

Additional Requirements

Type of degree: N/A
Area of study or major: N/A
Preferred educational qualifications: N/A
Position specific testing requirement: N/A

Licensure/Certification/Registration

None required

Preferred

Comp TIA:IT Fundamentals

Comp TIA: Network+ Fundamentals

COMP TIA: A+

Google: IT Support Certification

Google Project Management Certificate

Experience

Minimum Level of Experience Required: No prior job-related work experience

Prior job title or occupational experience: N/A

Prior specific functional responsibilities: N/A

Preferred experience: Interest in Digital Health and technology, basic understanding of computer hardware, software, networking concepts and/or business workflow.

Other experience requirements: Requires knowledge of the Microsoft Office Suite of applications

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