ABOUT NORTH COUNTRY PEDIATRICS DENTISTRY
We are a growing pediatric dental and orthodontic practice that values integrity, honesty, and accountability. We are devoted to helping all children and teens achieve a lifetime of healthy smiles, ensuring they receive the highest quality of care. Using the latest techniques, our highly trained and experienced pediatric specialists provide outstanding dental and orthodontic care in a comfortable, kid-friendly setting. We offer services for fearful and anxious children as well as children with special needs.
Pediatric Dentistry of Plattsburgh in Plattsburgh, NY is looking to hire a full-time Patient Care Coordinator / Receptionist.
This administrative position earns $17.00 - $24.00/hour, depending on experience. We also offer medical insurance, flexible spending accounts (FSAs), a 401(k) plan, paid time off (PTO), Sign-On and Referral Bonuses, Aflac, and more.
Patient Care Coordinator / Receptionist Qualifications:
● High School Diploma or equivalent
● One year of experience in the healthcare field
● Experience with electronic health records, insurance websites, and digital patient communications solutions
● Excellent customer service skills
● Specific dental practice experience and Dentrix practice management software experience are preferred
● Excellent communication skills, including the ability to explain complex items in simple terms.
● You effectively manage your time and prioritize multiple tasks.
● You are self-motivated with the initiative to deliver results for daily, weekly, and monthly goals.
● You have a positive, can-do attitude, able to conduct yourself with a high degree of professionalism.
Our staff is integral to our dentistry practice. In order to hire and retain the best career-minded individuals, we offer competitive pay, excellent benefits, opportunities for career development, and a positive work environment.
Patient Care Coordinator / Medical Receptionist Responsibilities:
As a Patient Care Coordinator / Medical Receptionist, you are our brand ambassador!
● Upon arrival, you greet each patient who enters our dentist's office in a friendly and professional manner.
● Compile patient documentation, scan information, and note any exceptions.
● Attention to detail, you update demographic records with contact, insurance, and health history information.
● Inform the clinical staff of their arrival and reason for the appointment.
● As necessary, you discuss the financial responsibility of patients with them.
● You manage the patient workflow from check-in to departure masterfully.
● Your warm professional manner also comes across over the phone. You schedule patient appointments based on provider availability and treatment length.
● For same-day patients, you verify insurance coverage.
● You confirm appointments with the support of our electronic system and follow up with the continuation of care for existing patients.
Patient Care Coordinator / Medical Receptionist Benefits:
● $17.00 - $24.00/hour, depending on experience.
● Medical insurance
● Flexible spending accounts (FSAs), a 401(k) plan
● Paid time off (PTO),
● Aflac, and more.
● Sign-On Bonus
● Referral Bonus
Patient Care Coordinator / Medical Receptionist Work Schedule:
This full-time healthcare administrative customer service position typically works during our dentists' and orthodontists' regular hours of 9:00 AM - 5:00 PM, but hours vary.
INDLP
Job Type: Full-time
Pay: $17.00 - $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Ability to Relocate:
- Plattsburgh, NY 12901: Relocate before starting work (Required)
Work Location: In person