We are looking for a dynamic Treatment Coordinator with strong administrative skills to join our dental practice in Laguna Hills, CA. This role goes beyond traditional treatment coordination and will take on key administrative and leadership tasks assist in daily office operations. If you’re an organized, patient-focused professional who enjoys working closely with both patients and team members, we want to hear from you!
We offer a competitive salary with performance-based incentives, insurance benefits for full time hires including 401k with 4% matching, PTO, and paid sick leave. We also provide a team-oriented environment where your skills will be valued.
Hours are Monday – Thursday 7am – 4pm.
Key Responsibilities:
- Serve as the primary point of contact for patients regarding treatment plans, financial options, and insurance coverage.
- Present and explain treatment recommendations, including cosmetic and Invisalign cases.
- Ensure a seamless patient experience by helping patients understand the importance of their treatment journey.
- Verify and obtain detailed breakdowns dental benefits to help patients understand their coverage.
- Coordinate financial arrangements, present payment options, and assist with claims processing when needed.
Administrative Duties
- Oversee front office operations, ensuring efficiency in scheduling, patient flow, and daily tasks.
- Audit, update, and maintain patient records and digital charts.
- Monitor and manage the schedule to minimize gaps and maximize productivity.
- Participate in or lead morning huddles and team meetings as needed.
Qualifications & Skills:
- 3-5+ years of dental treatment coordination experience, preferably with some office management exposure.
- Strong understanding of dental terminology, ADA codes, and insurance processes.
- Experience in patient case presentation, financial discussions, and ensuring high treatment acceptance rates.
- Knowledge of Eaglesoft PMS
Job Type: Full-time
Pay: $32.00 - $36.00 per hour
Expected hours: 32 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance
Schedule:
Experience:
- Dental office: 3 years (Required)
- Dental Treatment Coordinator: 3 years (Required)
Ability to Commute:
- Laguna Hills, CA 92653 (Required)
Ability to Relocate:
- Laguna Hills, CA 92653: Relocate before starting work (Required)
Work Location: In person
