Are you a Minnesota resident looking for work-from-home opportunities? Check out this new, remote job!Doherty Staffing Solutions is currently partnering with a dynamic healthcare organization. We are seeking candidates for work-from-home, remote Customer Service Agent roles. The schedule is Monday-Friday 8am-5pm and compensation for this contract opportunity is $17.00 per hour.
Interested? Read below for more information! What a Customer Service Agent will do:-
Make outbound calls to individuals to encourage the return of their health screening kits
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Represent the company with professionalism, empathy, and clarity in all communications
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Handle Protected Health Information (PHI) securely and in compliance with HIPAA regulations
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Utilize the company’s CRM system and softphone application to manage call activity and record information accurately
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Troubleshoot basic technical issues independently
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Maintain a quiet, private, and distraction-free work environment to protect patient privacy
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Adhere strictly to work schedules and start each shift on time
What you need to be a Customer Service Agent:-
Proven digital literacy and ability to work independently with computer software and systems
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Strong attention to punctuality and reliability
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Ability to maintain confidentiality and meet HIPAA compliance standards
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Excellent communication and interpersonal skills, with a professional and empathetic demeanor
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Access to a private, quiet workspace free from noise or interruptions (no TV, pets, or background noise)
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Reliable internet connection and computer equipment suitable for remote work
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Commitment to upholding patient privacy and ensuring a positive patient experience #RemoteJobs
What are you waiting for? Apply now! Click APPLY NOW to complete our mobile-friendly, online application. For questions or further information about the Customer Service Agent positions, please contact our Alexandria jobs office directly at (320) 763-3121.
Doherty Staffing Solutions offers our valued contract employees health coverage through Benefits in a Card (preventative benefit and minimum value plans), along with weekly paychecks via a prepaid card from CHANGE. Learn more and find helpful links to additional resources at www.doherty.com/job-seekers/employee-benefits.