The Director of Health Informatics improves how we capture, manage, and
use clinical data and digital health tools. This role ensures that our
EMR (Athena) and other digital tools are fully optimized for accurate
documentation, efficient workflows, improved patient access, and strong
performance on quality measures. The Director of Health Informatics
directs, leads, and/or performs tasks and initiatives that optimize
clinical technology and data systems to enhance patient care, streamline
workflows, and facilitate informed decision-making for providers, staff,
and leadership. Ensures all staff fully leverage our digital health
tools by improving workflows, automating processes, promoting adoption,
and providing engaging and practical training. Works with our vendors
and partners to ensure accurate and compliant data flow between systems.
## Position Requirements
- Essential Duties and Responsibilities as Director of Health
Informatics:** - Analyze current clinical workflows and use of digital
tools to find gaps, inefficiencies, or training needs. - Responsible for
directing the configuration and optimization of the Athena EMR and other
tools to align with best practices and compliance standards. - Direct
and support the work of the EMR Manager and other direct reports when/if
applicable. - Develop and maintain automated processes and reports to
support complete documentation, accurate coding, and timely risk score
capture. - Design and deliver training for clinicians and staff to build
skill and confidence in using digital clinical tools. - Support patient
engagement by improving patient portal functionality and helping staff
promote its use. - Collaborate with stakeholders throughout CHP,
including IT, clinical leadership, and vendors to implement system
improvements and updates. - Track usage metrics, gather feedback, and
recommend enhancements for continuous improvement. - Identify, evaluate,
and implement new digital tools that can enhance efficiency and improve
outcomes, including gathering input from stakeholders. - Clinical data
management & reporting **Essential Skills and Qualifications:** -
Advanced knowledge of EMR systems, especially AthenaHealth. -
Proficiency in clinical data reporting, dashboard creation, and data
integration tools. - Skilled in process automation and workflow
optimization. - Experience with UDS reporting, risk score capture,
documentation improvement, and coding support. - Strong foundation in
health IT systems, interoperability standards, and digital tool
evaluation. - Fluency in Excel, Power BI, or other data analysis,
reporting, and visualization platforms. - Understanding of healthcare
quality metrics (e.g., HEDIS, UDS, CMS quality measures). - Training
design and facilitation skills tailored for clinical audiences.
- Education and Experience:** - Bachelor\'s degree in Health
Informatics, Health Information Management, Public Health, Nursing, or a
related field required; Master\'s degree preferred. - 5+ years of
experience in health informatics, clinical systems, or healthcare IT,
with a focus on EMR optimization and digital health tools. - Proven
experience leading clinical technology projects and improving workflows,
especially in outpatient or primary care settings. - Strong familiarity
with AthenaHealth EMR or comparable systems, including configuration,
reporting, and user training. - Experience supporting quality
improvement, risk adjustment, coding/documentation accuracy, and
regulatory reporting (e.g., UDS, HEDIS, HIPAA). - Prior experience
working in community health, FQHCs, or value-based care environments is
strongly preferred. [This is a partial job description, for a full
description and to apply, please click
here.](https://recruiting.myapps.paychex.com/appone/MainInfoReq.asp?R_ID=6910095){target="blank"
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