AT A GLANCE
We are seeking a motivated and dynamic individual with clinical operations experience to join RVO Health. In the Vice President, Clinical Operations role, you will lead the operations of our direct-to-consumer care delivery model. Your focus will be to operationalize tech-enabled, digital-first, care delivery, working alongside internal and external clinicians, product and business teams. This is an excellent opportunity to contribute to the growth of a fast-paced company in the healthcare industry.
Where You'll Be
To prioritize togetherness, culture, and accountability, RVO Health operates on a hybrid in-office work schedule. We expect employees to work from our South Charlotte office Tuesday, Wednesday and Thursday each week. You are welcome to work remotely Mondays and Fridays if you wish.
Address: 1101 Red Ventures Dr Fort Mill, SC 29707
What You’ll Do
- Work alongside clinicians, product, data/engineer, and business leads to operationalize a hybrid care delivery model and reports to the Chief Medical Officer.
- Provide perspective on the appropriate technology solutions for care delivery, compliance, documentation and reporting.
- Collaborate with product teams to ensure appropriate integration of 1st and 3rd party tech solutions in the care delivery model.
- Contribute to the continuous improvement of our clinical support processes and resources.
- Work with data to ensure quality and compliance.
- Serve as the primary liaison for clinical operations inquiries across RVO and partner clinical leadership, providing timely and accurate responses.
- Assist in the development of materials and resources that support clinical programming.
What We’re Looking For
- MHA, MBA, and clinical credentials such as PA/NP preferred.
- Consumer digital health product experience preferred; clinical operations experience in digital health and/or hybrid models.
- 7+ years of clinical operations, program management, care delivery experience.
- Strong understanding of healthcare data analytics concepts and terminology.
- Excellent communication and interpersonal skills, with the ability to effectively engage with diverse stakeholders.
- Demonstrated ability to prioritize and manage multiple tasks and projects effectively in a fast-paced environment.
- Experience working within consumer-facing digital health, health-tech and/or B2B digital health organizations with familiarity of healthcare data analytics platforms or tools.
- Familiarity with healthcare compliance regulations and requirements.
- Experience in healthcare consulting or client-facing roles.
- Previous experience in managing an operations team of diverse functions such as clinicians and product managers.
Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements.
- Starting Salary: $187,500 - $215,000 (plus stock options, bonus or commission potential )
- Note actual salary is based on geographic location, qualifications and experience
- Access to a Free Udemy for Business subscription—thousands of hours of learning content on hundreds of different subjects at your fingertips
- Health Insurance Coverage (medical, dental, and vision)
- Life Insurance
- Short and Long-Term Disability Insurance
- Flexible Spending Accounts
- Paid Time Off
- Holiday Pay
- 401(k) with match
- Employee Assistance Program
- Paid Parental Bonding Benefit Program
- Pharmacy Benefits
- Income Protection Plans
- Pet Services Plans
- Mental Health Support
- Wellness Coaching
- HSA- Health Savings Account
- Commuter Benefits
- Gym & Fitness Center Discount Program
Who We Are
Founded in 2022, RVO Health is a new healthcare platform of digital media brands, services and technologies focused on building relationships with people throughout their health & wellness journey. We meet people where they are in their personal health journeys and connect them with both the information and the care they need. RVO Health was created by joining teams from both Red Ventures and UnitedHealth Group’s Optum Health. Together we’re focused on delivering on our vision of a stronger and healthier world.
RVO Health is comprised of Healthline Media (Healthline, Medical News Today, Psych Central, Greatist and Bezzy), Healthgrades, FindCare and PlateJoy; Optum Perks, Optum Store and the virtual coaching platforms Real Appeal, Wellness Coaching, and QuitForLife.
We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.
RVO Health is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at RVO Health is based solely on a person's merit and qualifications.
We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodations@rvohealth.com.
We do not provide visa sponsorship for this role at this time.
RVO Health Privacy Policy: https://rvohealth.com/legal/privacy
