Description
Job Description
The Vice President of Enterprise Business Applications serves as one of the executive leaders in the Digital and Technology Partners (DTP) organization and is responsible for driving the strategic vision of the Enterprise Business Applications function. The scope includes human resources, finance, supply chain, credentialing, time & attendance, IT service management, and other back-office and corporate service applications. This candidate will report directly to the Senior Vice President (SVP), Chief Information Officer (CIO) and Chief Medical Information Officer (CMIO) to drive the target state vision and manage daily operations. This role will also be responsible for driving the ERP strategy and implementation efforts, and lead, manage, and track other key initiatives within the organization. The VP will closely partner with both technology and business leadership across the health system to ensure alignment on objectives and outcomes. This role will help enhance the quality of services provided to our stakeholders by providing business guidance on tools, services, and solutions and tracking value realization and performance. This candidate will align Enterprise Business Applications decisions with the organization’s business goals by utilizing an inclusive, cooperative, consensus-building, decision-making process.
Responsibilities
Provide leadership and strategy around Enterprise Business Applications function
- Define and monitor the execution of the Enterprise Business Applications roadmap to achieve target state vision.
- Drive and monitor key initiatives (e.g., Oracle ERP implementation, Kronos implementation) and the execution and value realization of strategic initiatives in alignment with business objectives.
- Lead transformation efforts and oversee organizational change management for changes being implemented to the Enterprise Business Applications organizational structure and operating model.
- Manage day to day operations in partnership with the SVP/CIO/CMIO.
- Manage and support cloud-based portfolios delivered via a SaaS model.
- Monitor metrics program to measure, track, and improve performance of Enterprise Business Applications function.
- Support planning and management of business continuity and disaster recovery for the Enterprise Business Applications function and applications in partnership with the Business Continuity/ Disaster Recovery team.
- Develop and maintain sourcing strategy for the Enterprise Business Applications function.
- Provide oversight and support the IT components of payroll and inventory systems.
- Work closely with business counterparts and executive leadership to ensure alignment, manage expectations, and track progress on key initiatives.
- Strive to reduce costs and improve services through new technologies, automation, creative sourcing, and other innovative methods.
- Manage relevant vendors and set appropriate vendor performance expectations and targets.
- Develop and manage Enterprise Business Applications operating expense budgets and capital budgets.
- Identify and oversee continuous improvement initiatives aimed at improving operational efficiency and achieving year-on-year reductions in the budget.
- Ensure that all practices and policies related to corporate services are free from bias.
- Identify, manage, and resolve key risks and issues.
- Keep abreast of latest trends, best practices, and technologies.
- Ensure data integrity, security, and compliance with regulatory standards such as HIPAA and SOX
Develop and manage a world-class team
- Be a leader with a passion for Enterprise Business Applications who can strengthen credibility for the Enterprise Business Applications team within the organization.
- Champion and advocate for workforce excellence by promoting and developing staff.
- Develop a resilient team ensuring high levels of employee engagement, operations performance excellence, and succession planning.
- Coach direct reports as they build strategies and roadmaps.
- Create and foster career development and growth paths for team members in alignment with company and personal objectives.
- Assist direct reports with ongoing prioritization and resource allocation to ensure that the crucial business initiatives are delivered.
- Utilize leadership skills, problem solving and decision-making skills to facilitate and encourage participation of team members to meet objectives in congruence with approved standards and guidelines.
- Establish a mindset for delivering actionable insights and trusted information to business stakeholders.
- Manage remote and on-site work teams to ensure performance, staff engagement, and service excellence.
Participate actively as a leader within the Mount Sinai Health System
- Serve as an Enterprise Business Applications representative in Mount Sinai leadership teams, committees, etc.
- Collaborate with DTP leadership peers to share leading practices and install a culture of continuous improvement.
- Confront racist, sexist or other inappropriate behavior and challenge exclusionary organizational practices and serving as a role model to promote anti-racist behaviors.
- Execute select strategic innovation initiatives as directed by the SVP/CIO/CMIO.
- Ensure that all regulatory and auditing guidelines are followed, and solid business practices are implemented.
- Support overall enterprise and DTP initiatives as needed.
Experience
- Bachelor's degree in computer science, information systems, business administration, public health or related field
- Ten or more years in technology / IT
- Five to seven years in leadership responsibilities
- Experience in digital transformation and implementation mandatory (preferably ERP )
- Demonstrated record of workflow redesign and automation
- Experience in project and program management required
- Minimum five years of experience with hospital or healthcare provider
- Experience leading remote/hybrid work teams preferred.
Qualifications
- “Executive presence” and the ability to immediately strengthen credibility within the organization and with customers and partners.Must have the managerial skills to work effectively across all functions and levels of the organization.
- Proven skills in leadership of a significant IT organization, with a proven track record in delivering results in a complex academic medical environment
- Effective and highly credible working relations with individuals at all levels of the organization, from entry-level to the medical staff and board members.
- A tenacious drive for results, utilizing sound project management, organizational, information systems and problem-solving skills. Must be able to hold the organization and individuals, including self, accountable.
- A natural ability to effectively work with others in ways that fosters personal and professional ownership. Open, fair, and willing to engage others in issues that may potentially be controversial or unpopular.
- Ability to take appropriate, calculated risks and can approach issues in an open-minded, innovative, and creative manner.
- Ability to lead with fairness and integrity and effectively work with others in ways that fosters personal and professional ownership; be open, fair, and willing to engage others in issues that may potentially be controversial or unpopular.
- Ability to provide superior customer service to support our stakeholders and increase customer satisfaction
- Ability to perform duties and responsibilities promptly and consistently with little direct supervision in planning and organizing his/her work.
- Ability to objectively appraise and analyze the qualifications and performance of others as well as the ability to plan and direct their activities.
- Attentive to the day-to-day issues impacting performance and have the self-confidence to be an effective delegator.
- Ability to read, write and interpret business and technical documents.
- Strong written and verbal communication skills.
Employer Description
Strength through Unity and Inclusion
The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.
At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.
About The Mount Sinai Health System
Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.
Equal Opportunity Employer
The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.
