Green Mountain Dental is hiring a personable patient care coordinator to ensure that dental patients’ appointments are appropriately scheduled, rescheduled, or canceled, depending on the needs of the patients. The patient care coordinator’s responsibilities include entering patient information, answering patients’ questions, and arranging referrals to other dental specialists. Ultimately, a top-performing patient care coordinator will perform all duties in a manner that ensures the efficient running of the dental practice.
If you're a person who loves challenges, critical thinking, problem solving, and trying new things, you may be a great fit for our team. We value empowering our team, operating with clear systems, and focusing on maintaining a positive atmosphere for our team and our patients. We are looking for a colleague who is ready to collaborate and grow with our outstanding team! If this sounds like you, we can't wait to meet you! Along with completing this application, please e-mail leiselb@greenmountaindentistry.com with a introductory e-mail explaining why you believe you would be a great addition to our team. Please feel free to be creative and think outside the box as much as you would like with the e-mail details and formatting. We look forward to hearing from you!
Dental Receptionist Responsibilities:
- Greeting and welcoming patients to the practice.
- Scheduling, rescheduling, or canceling appointments as needed.
- Assisting patients with digital forms.
- Preparing patients’ digital charts and daily schedules for the dental staff.
- Updating patient records and documenting recent treatments and procedures.
- Presenting dental treatment plans
- Scheduling follow-up appointments and providing reminders.
- Verifying methods of payment and collecting payments as needed.
- Performing general office duties, such as answering telephones, emailing, filing, and faxing.
Dental Receptionist Requirements:
- High school diploma or GED.
- Certification in office administration, medical administration, or related fields is advantageous.
- Proven experience working in a dental office preferred.
- Sound knowledge of dental terminology.
- Proficient in dental practice management software is a plus.
- Working knowledge of general administrative practices.
- Good telephone etiquette.
- Exceptional organizational skills.
- Excellent customer service skills.
Job Type: Full-time
Pay: $22.00 - $24.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Required)
- Dental receptionist: 1 year (Preferred)
Work Location: In person
