Position: Full Time Dental Receptionist

Purpose: To schedule and receive all patients, greet guests in a friendly manner, and ensure all relevant patient and appointment information is accurate and up to date.

Essential Functions:

Greet patients and process patients' paperwork obtaining all relevant information.
Receiving visitors/vendors, both in person and on the phone, assessing their needs and efficiently addressing them based upon established guidelines.
Scheduling patients for both Doctor and Hygiene - including follow up visits, enforcing scheduling policies, filling and maintaining the schedule.
Collecting and processing all patient insurance and billing information.
Verify patient eligibility prior to their scheduled visit.
Submitting any and all insurance claims at the time of service.
Collecting and processing patient payments at the time of treatment.
Administering/monitoring the patient reminder and communication system (Weave).
Maintaining accurate digital and paper patient files.
Working respectfully and cooperatively with management, co-workers, patients, and vendors.
Maintain HIPAA guidelines.
Handling any other duties as assigned.

Objectives:

To obtain all necessary for patient information for effective treatment and expedited billing.
To ensure a full schedule for both dentist and hygienists.
To ensure the needs of the patient are primary and met efficiently.
To represent the practice in a professional, friendly, and caring manner.
To ensure the smooth overall operation of the practice.

Measured By:

The review of patient files and information for thoroughness and accuracy.
The consistency and efficiency of the dentists' and hygienists' schedule.
The completion of all work in a timely and accurate manner.
Feedback from patients, visitors, co-workers, dentists, vendors, and associates.
Observations from management.

Minimum Education: A high school education or equivalent.

Minimum Experience: No experience required but it is preferred.

*Important notes-

Pay $14 to 16 dependent upon experience
Office Hours: M- 9 to 6, T & Th- 8 to 7, W- 8 to 2

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Benefits:

401(k) matching
Employee discount
Paid time off

Supplemental pay types:

Bonus pay

Ability to commute/relocate:

Waterford, MI 48328: Reliably commute or planning to relocate before starting work (Required)

Education:

High school or equivalent (Required)

Work Location: In person

Summit Dental Group

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Dental Receptionist