State of Franklin Healthcare Associates (SOFHA), a thriving independent physician group dedicated to delivering excellent healthcare and being the best place to work in our region, is seeking a Chief Medical Informatics Officer (CMIO) to transform data into actionable information to ensure organizational growth and sustainability under the direction of SOFHA Chief Executive Officer (CEO) and Chief Medical Officer (CMO).

Serves as a bridge between enterprise-wide clinical and non-clinical support staff as leader of the Informatics and Information Technology Teams
Responsible for anticipating and maintaining a vision for the future technology needs at SOFHA that will best achieve the organization's strategic goals and objectives
Leverage health informatics expertise to satisfy the organization's goals for clinical excellence, care coordination and care management
Oversees resource optimization of health information technologies and associated data analytics for day-to-day operations and planning
Collaboratively develops standardized approaches, and enhances process improvement methodologies for reporting capabilities within the organization and with technology partners, especially payors, CMS and community-based partnerships
Plays a key role in the collaborative creation of measurable aims, analyzing, and interpreting data to facilitate clinical transformation under value-based and risk-based models.

Essential Duties and Responsibilities

Plans, organizes and directs the overall administration and management of the informatics and information systems.

Oversees and manages key informatics staff, including recruitment, selection, orientation, retention, training, promotion, disciplinary action, and performance evaluations:

Information systems (i.e., software, hardware, and telecommunication network).
Clinical Informatics (i.e., information science, data acquisition, structure, analysis, presentation, communication, etc.).
Health Information Management (i.e., advanced use of technology, focus on quality, clinical performance, and continuous improvement, etc.).
Medical Economics (i.e., study of production, distribution, consumption, and cost of medical services).
Clinical Excellence Support (i.e., CMO, Clinical Pharmacists, and non-clinical team members).
Network Development and Management (i.e., CEO, COO, payer, and community healthcare partners).

Develop prioritization schema and identify required resources and optimization strategies to satisfy current and future information and analysis needs for key SOFHA stakeholders, including but not limited to the following:

Maximizing the utility of available payor data and aligning data resources for efficient operational use.
Maximize the utility of available CMS data for operational use including CMS CLF creating reports for provider performance.
Collaboratively identify cost-effective opportunities to integrate disparate payor data sources.
Determine best practices to routinely extract standard Payor website data.
Collaboratively identify opportunities to improve data integrity and reduce missing data in the Individual Distribution Plan (IDP).
Collaborate on the identification and implementation of provider stakeholder reporting needs for quality and financial performance.
Maximize the fidelity of Clinician Analytics reduce explanation, edits and revisions of data and improve the accuracy of data.
Accurate patient lists for Clinical Pharmacy SMAs
In collaboration with other team members, develop reports on specialist referral patterns.
Collaborates with CMO to identify deficiencies in Care Management data reporting such as the ability to best manage high-risk populations from utilization and ICD codes.
Assist in the development of Remote Patient Management (RPM) program and integrate RPM results in Allscripts for clinical use.
Collaborates with CMO to effectively utilize evidence-based medicine to develop strategies to integrate and implement Care Pathways in conjunction with Clinical MD and Clinical PharmD
Supports the development and implementation of new processes or resources to improve the delivery of health care.
Collaborates with CMO for the development and implementation of informatics, clinical/practice and care management programs, policies, and procedures that describe the support of patient care, facilities, employees, and the community.
Collaborates with CMO, payers, and other partners to develop and review value-based quality-of-care agreements, fee-for-service agreements and other revenue streams.
Monitors internal and external reports and trends to evaluate the organization's performance to ensure goals and targets are achieved.

Other

Compiles information and prepares reports.
Maintains records.
Participates in educational activities.
Follows organizational policies and procedures, including State of Franklin Healthcare Associates Compliance Manual, Code of Ethics and Business Standards, HR Policies and Procedures Manual, Team Member Handbook, OSHA Manual and any other policies or procedures for the job function, department, location, or clinic.
Performs other duties as assigned.

Supervises

Directly supervises the Informatics Team, to include the leader(s) of Information Systems.

Qualifications

Doctor of Medicine (MD) degree required. PhD or Master of Science degree-related discipline is desirable but not required.
Minimum of five years of experience in a senior healthcare leadership position, with preference given to a similar role in medical informatics and information systems.
MD required and PhD or MSc preferred.

Competencies

Teamwork

Maintains a positive working relationship with team members; acknowledges strengths and contributions of others; supports team goals and objectives.

Compassion

Professional and respectful to patients, co-workers and others; remains calm when faced with challenging or difficult situations; manages and resolves conflict in a constructive manner.

Excellence

Quality/Continuous Improvement: Ensures accuracy and completeness of work performed; contributes ideas and methods for improvement; receptive to suggestions and new ideas; accepts constructive feedback and demonstrates improvement.
Job Knowledge/Technical Skill: Proficient in required skills for duties assigned; able to navigate and resolve unexpected situations.
Productivity/Dependability: Responsive to direction and instructions; demonstrates the ability to set priorities; completes appropriate quantity of work within assigned time limits; follows through on assignments and notifies supervisor if unable to complete; exhibits good attendance record (excluding approved leave); gives appropriate notification of absence and schedules time off appropriately.
Leadership & Management: Sets and pursues key business objectives; monitors performance indicators to deliver results; inspires the team to achieve goals; establishes realistic budget and demonstrates fiscal accountability; manages resources to maximize efficiency and effectiveness; creates an atmosphere of teamwork and effective communication; recognizes and effectively utilizes team member skills and abilities; team members supervised demonstrate competence, productivity and high morale.

About SOFHA

Because SOFHA puts our patients’ health at the forefront of everything we do, our practices are recognized as Patient-Centered Medical Home Practices by the NCQA. Additionally, we are the proud recipient of several awards by national payer partners including:

Medicare Advantage Consistent High Performer
5 Star Best in Class Preventative Screenings
Best in Class Quality Care Partnership Initiative

Our mission is to improve the health and well-being of our patients and our team members. At SOFHA we foster a community of collaboration and connectivity. We also recognize the importance of wellness and ensuring the necessary flexibility and balance to have the best possible quality of life.

State of Franklin Healthcare Associates

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Chief Medical Informatics Officer