Looking for a great team member to grow with us at our exciting, brand-new location. We are a physical therapy center with a diverse and educated population who are invested in their health and well-being. Our motto is to treat both patients and staff with utmost care and respect. By doing so, we help build community.

We are seeking an office manager to shepherd us further into the digital age of healthcare. If you have excellent organizational skills, like people, have a proven record showing an ability to multitask and problem solve, then this may be the perfect fit for you. The office manager helps create a win-win environment where therapists, support staff and patients all work toward being their best selves.

Our position requires knowledge and proficiency to navigate multiple health insurance plans. Comfort with operating in a general healthcare office is a must. Ultimately, you should be able to ensure steady workflows and uninterrupted service in our clinic while maintaining an upbeat, positive, team, attitude.

In addition to our physical therapy services, we have on-site personal training, yoga therapy and martial arts to provide ongoing wellness opportunities.

Responsibilities

Supervise office staff, including receptionists, physical therapists, aides & medical biller
Liaise with owner, practitioners and administrative staff to identify potential obstacles and formulate creative solutions
Knowledge and ability to step in and perform all front and back-end office operations which include management of the front desk and scheduling as needed
Involved in hiring & termination of employees; ensuring all proper CA rules for employment are obtained & followed; reinforces office policy regarding time off & benefits
Process payroll with payroll agency
Maintain, analyze & formulate clinic reports to track clinic performance for optimal operation
Monitor budget and billing payments
Work with biller regarding timely payment for services
Oversee ordering of medical and office supplies
Develop and implement office policies and procedures
Adept at trouble-shooting minor IT issues and liaise with IT specialist as needed
Maintain and further modernize medical and staff records
Arrange cleaning staff and emergency maintenance services as necessary
Provide informative material for patients
Ensure compliance with current healthcare regulations, medical laws and high ethical standards

Skills

Proven work experience as an office manager with experience in the medical field
Knowledge of accounting, data and administrative processes and principles
Ability to handle medical records discreetly
Knowledge of medical issues and terminology
Excellent organizational and time-management skills
Ability to collaborate, multi-task and perform well in stressful situations
Communication skills and a customer service orientation
Demonstrates initiative & is motivated to excel
Detail oriented

Job Type: Full-time

Pay: $24.00 - $32.00 per hour

Benefits:

401(k) matching
Health insurance
Paid time off
Retirement plan

Schedule:

8 hour shift
Monday to Friday

COVID-19 considerations:
We have an established policy and follow both local and state orders and guidance related to COVID-19

Ability to commute/relocate:

San Luis Obispo, CA 93401: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

Management: 1 year (Required)

Work Location: One location

Spirit Winds Physical Therapy

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