About Small Town Pediatrics

We are a friendly small town pediatric office. We know our patient families and they know us. At Small Town Pediatrics everyone is committed to providing top-quality medical care in a boutique and highly personal practice setting.

Patient Care Coordinator/Medical Assistant

This position is vital to the health outcomes of our highest need patients as well as the continuity of preventive care for our entire patient population. Attention to detail and ability to document interactions in the electronic medical record and other digital reporting systems is a key need. Comfort in communicating with healthcare partners about complex medical cases is important. The accepted candidate will also enjoy hands-on patient care at the most advanced level of their medical training and will be willing to work as lead for training other staff acquiring/improving on Medical Assistant skills.

Responsibilities:

● Maintains a positive work environment focused on serving our patient families
● Adheres to all practice and regulatory standards and expectations
● Ensures maintenance and timely, accurate submission of all required documentation for quality measures, vaccine programs, and other practice requirements

● Oversees vaccine program

Ensures compliance through documentation
Assists in development of methods to predict practices’s vaccine needs
Manages private and public vaccine purchasing and inventory control
Maintains vaccine refrigerators, emergency plan and other documentation, temperature logs and monitoring equipment

● Administers vaccines. Conducts appropriate medical testing.
● Rooms patients as needed
● Primary point of contact for quality improvement and population management tool that tracks activity including patient recall, care of complex patients, positive mental health screens, emergency room follow up.

● Care Coordination responsibilities for patients and families with high level support needs and/or other specified chronic conditions:

Coordinate/compile documentation for completing care plans and work directly with families to identify and resolve unmet needs
Document activities in the medical record system, population management tool and other systems as needed
Track, manage and “close the loop” on all referrals, labs, supplies, medical equipment and radiology orders
Work with Care Coordination Nurses, case workers and others outside of Small Town Pediatrics to assist families in acquiring the items needed for complex care needs
Organize requests for durable medical equipment, referral renewals, and other documents needing provider authorization/review
Monitor and report any discrepancies in reported Quality Incentive metrics between internal and external sources
Document care coordination of complex patients to meet billing standards
Coordinate process and oversee reception staff to complete patient recall notifications for preventive care, immunization, chronic condition management, behavioral health medication refill management, chronic condition management plus preventive care and immunization for entire patient populations
Update and maintain the “provider directory” for all specialists and service providers Small Town Pediatrics uses as referral/collaboration resource

● Attend training sessions as appropriate and document the steps for using population management tools at Small Town Pediatrics

● Engage in activities to support the Patient Centered Primary Care Home and quality improvement alliance criteria including execution of the timeline and workflow to assure meeting deadlines for transferring measures and files.

Qualifications/Skills:

● Multi-tasking
● Flexibility
● Telephone skills
● Medical terminology
● Time management
● Organization
● Attention to detail
● Typing skills
● Communication
● Familiarity with word processing and spreadsheet programs

● Ability to learn new computer and data systems
● Professionalism
● Quality focus
● Documentation/Reporting
● Supply management

Education, Experience, and Licensing Requirements:

● Medical Assistant Certification or LPN
● Minimum three years of experience as a Certified Medical Assistant or LPN
● Experience administering childhood immunizations essential
● Experience managing the Vaccines for Children program preferred
● Basic Spanish or Russian as a second language skills not required, but useful

We are a health care practice serving children. Immunization against preventable infectious diseases, including annual flu shots and appropriate coronavirus is important and expected for the candidate’s protection as well as protection of our patients and families.

Job Type: Full-time

Pay: $23.00 - $29.00 per hour

Benefits:

401(k) matching
Health insurance
Profit sharing

Medical specialties:

Pediatrics
Primary Care

Schedule:

Monday to Friday

Work setting:

In-person
Private practice

Ability to commute/relocate:

Silverton, OR 97381: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

What experience do you have administering vaccines to children?

Experience:

Medical Assistant: 3 years (Required)

License/Certification:

Certified Medical Assistant or LPN (Required)

Work Location: In person

Small Town Pediatrics

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Patient Care Coordinator/Medical Assistant