Ridgeway Dental is looking for a dental receptionist who will make a visit to our office the most pleasant experience possible for patients, while also helping the office run efficiently. While this position is primarily a receptionist role, prior dental industry experience is preferred. If the candidate has prior dental assisting experience, there is the potential opportunity to assist chairside from time to time. Excellent customer service and administrative skills are required. The ideal candidate is well-organized with great attention to detail. You should be able to follow instructions and respect dental office regulations. We are looking for someone who is skilled in providing direct or indirect patient care and able to execute office procedures effectively and efficiently. This is an excellent opportunity to work with an outstanding team in a beautiful, new facility. Check out our website at ridgeway-dental.com!

Our mission: To be our patients' trusted dental care provider and oral health advisor, who is committed to providing the highest level of individualized care to each patient that we serve.

Receptionist Responsibilities

Make patients feel welcome at Ridgeway Dental
Managing daily schedule and scheduling appointments
Checking patients in and out, answering phones and checking voicemails
Reviewing treatment plans and associated costs
Sending insurance claims and posting insurance payments
Maintain accurate patient records and assist with payment procedures

Assistant Responsibilities (if applicable)

Prepare patients for treatments or checkups, ensuring their comfort
Select and set up instruments, equipment and materials needed
Capturing digital x-rays
Sterilizing instruments according to regulations
Undertake lab tasks as instructed
Provide oral hygiene and post-operative care instructions
Keep the dental room clean and well-stocked

Skills

Proven experience as a dental receptionist
Excellent customer service
Active and engaged listener
Goal-oriented and proactive
Good computer skills
Excellent communication and people skills
Well-organized and reliable
Collaborative personality who cares for the greater good of the team
Knowledge of dental industry
Understanding of health & safety regulations required by OSHA
High school diploma; if an Assistant, RDA or CDA required
Additional certification or training is an asset

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Paid time off

Healthcare setting:

Dental office

Schedule:

Monday to Friday

COVID-19 considerations:
Ridgeway Dental complies with current CDC guidelines for dental practices

Experience:

Customer service: 1 year (Preferred)
Medical terminology: 1 year (Preferred)
Computer skills: 1 year (Preferred)

Work Location: One location

Ridgeway Dental

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Dental Receptionist