The Presbyterian Delivery System Chief Medical Officer (PDS CMO) provides key physician leadership to advance the enterprise vision and strategy. This role oversees the development and implementation of strategies and programs that manage clinical quality and the cost of care. Works with internal and external stakeholders and partners to ensure the delivery of exceptional clinical, cost and experience outcomes for Presbyterian's patients and members. This role develops and implements clinical strategies and programs to ensure consistent, high-quality, safe, and equitable care across PDS hospitals, ambulatory clinics, and services.

This role reports to the PHS Executive Vice President & Chief Operations Officer.

Direct reports to the PDS CMO include:
- Medical Director Infection Control
- Chief Medical Information Officer
- CDS VP Medical Staff Affairs
Dotted line reporting to the PDS CMO include:
- VP Quality Institute
- Regional Hospitals Chief Medical Officers

About Presbyterian Healthcare Services

Presbyterian Healthcare Services exists to improve the health of patients, members and the communities we serve. We are a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1,600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

Qualifications

Require Medical degree with excellent post-graduate medical education.
Completion of a master's degree program in Health Administration, Business Administration, Economics, Public Policy, or other related area preferred.
Certification/licensures/Registration: Medical Doctor (MD)/Doctor of Osteopathy (DO). Board certification in a medical of surgical specialty. Eligible for membership on the medical staff with clinical privileges.

Experience:

3 years in senior leadership position.
7 years of credible clinical experience with proven practice success. Inpatient experienced preferred.
Use of Electronic health records and clinical IT systems required.
Significant clinical experience and understanding of complex and integrated healthcare systems.
Demonstrated success in building and leading teams of leaders.
Experience working effectively in matrixed environments.
Track record of building outstanding partnerships with providers.
Proven ability to achieve clinical outcomes, cost targets, and margin goals.
Experience in quality improvement methodologies, implementation, and high reliability organizing principles and practices.
Knowledge of healthcare regulations and accreditation standards.

Responsibilities

Clinical Integration & Strategy

Develop and lead clinical strategies with strong understanding of both clinical care and cost of care to integrate high-quality, cost-effective programs and care management approaches. Effectively communicates and engages key stakeholders.
Lead the development of clinical policies, protocols, criteria, and guidelines to ensure industry best practices and patterns for safe, high-value, effective, and efficient care delivery.
Collaborate with enterprise leadership to establish the overall direction of clinical product and service evolution aligned with enterprise population health strategies, overseeing evaluation of clinical and economic impact.
Focus on care delivery and performance through an integrated provider-payer lens.
Collaborate with clinical leadership to standardize best practices across clinical programs and care locations.
Advise on healthcare trends, policy changes, and their operational implications.

Quality & Safety Leadership

Partner with the Chief Nursing Officer to lead all quality and health equity initiatives for the delivery system.
Collaborate with medical staff leaders and medical directors to strengthen patient safety and promote a culture of quality and accountability using just culture methods.
Serve as executive champion for clinical innovation that accelerates high quality and reliability while improving patient and medical staff experience. Collaborate with leadership to support clinical research and ensure compliance with regulations.
Develop, monitor, and implement action plans associated with outcomes and KPIs.
Report on performance metrics at monthly operating reviews, senior leader meetings, and board meetings.

Medical Staff Affairs

Directly oversee the medical staff affairs function, ensuring alignment with regulatory requirements and organizational goals and standards.
Collaborate with VP of Medical Staff Affairs to create the vision and execute standardized credentialing, privileging and performance evaluation functions across the delivery system.
Ensure compliance with Medical Staff bylaws, rules, and regulations within Medical Executive Committees.
Mentor and support medical staff in fulfilling responsibilities to deliver high-quality, safe, and cost-effective patient care.
Oversee well-functioning hospital staff governance with focus on medical staff engagement.

Medical Informatics & Technology

Lead medical informatics strategies with CMIO that embed quality and efficiency into systems and clinical workflows.
P romote technology innovation that enhances workflows, reduces administrative burdens, and supports high quality patient care. In collaboration with the CMIO and CIO, evaluate and o versee the implementation of new technologies, including AI and predictive analytics.
Oversee electronic health records with focus on easing practice for medical staff while maintaining high quality care.
Promote collaborative use of analytics for continuous improvement and innovation.

Enterprise Collaboration

Collaborate with PHP CMO to define and execute aligned enterprise quality, safety, and equity strategy.
Collaborate with enterprise leadership to advance provider engagement and satisfaction strategies and goals.
Collaborate with Clinical Education to support clinical rotations aligned with workforce development and pipeline strategies.
Build partnerships with providers and establish appropriate provider incentives for high-quality care in alignment with organizational strategies.
Partner with Quality Institute to develop quality improvement and safety education for physicians, management, staff, and board.
Deliver on Cost of Care (COC) clinical performance targets.

Leadership Characteristics

Visible leader representing PHS in external, policy and community forums.
Excellent executive leadership skills to effectively lead clinicians.
Ability to think forward to how medicine and technology are evolving and think through how clinical programs can adapt based on provider practice patterns.
Display personal ability to work across a wide array of clinical programs and business units with stakeholders to develop the creditability to achieve results.
Promote culture change from autonomous physicians to team-based care.
Drive innovation while ensuring compliance with regulatory requirements.
Serve as an integrating force linking all aspects of hospital and ambulatory care.
Comfortable working through influence versus direct authority.
Recognition and respect in peer community across academia, policy, and industry.

Benefits

We offer more than the standard benefits!

Presbyterian employees gain access to a robust wellness program, including free access to our on-site and community-based gyms, nutrition coaching and classes, wellness challenges and more!

Learn more about our employee benefits:

https://www.phs.org/careers/why-work-with-us/benefits

Why work at Presbyterian?

As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans. For our employees, we offer a robust wellness program, including free access to our on-site and community-based gyms, nutrition coaching and classes, wellness challenges and more.

Presbyterian's story is really the story of the remarkable people who choose to work here. The hard work of our physicians, nurses, employees, board members and volunteers grew Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system that serves more than 875,000 New Mexicans.

About Our Regional Delivery System

Presbyterian's Regional Delivery System is a network of six hospitals and medical centers throughout rural New Mexico including locations in Clovis, Espanola, Ruidoso, Santa Fe, Socorro and Tucumcari. Our regional facilities are home to more than 1,600 clinical and non-clinical employees who help make Presbyterian the state's largest private employer with nearly 14,000 statewide employees. With a variety of services ranging from general surgery to pediatrics to heart and cancer care, our regional employees are proud to provide close-to-home care for their communities.

We are part of New Mexico's history - and committed to its future. That is why we will continue to work just as hard and care just as deeply to serve New Mexico for years to come.

About New Mexico

New Mexico continues to grow steadily in population and features a low cost-of living.

Varied landscapes bring filmmakers here from around the world to capture a slice of the natural beauty New Mexicans enjoy every day. Our landscapes are as diverse as our culture - from mountains, forests, canyons, and lakes, to caverns, hot springs and sand dunes.

New Mexico offers endless recreational opportunities to explore and enjoy an active lifestyle. Venture off the beaten path, challenge your body in the elements, or open yourself up to the expansive sky. From hiking, golfing and biking to skiing, snowboarding and boating, it's all available among our beautiful wonders of the west.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

Presbyterian Healthcare Services

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