Job Location: Wausau, WI or Milwaukee, WI

Hours: Monday-Friday 8:00 am - 5:00 pm

Contribute to the success of the bank in this executive level opportunity. Build a career that provides work/life balance, where you can focus on providing great service to customers, with a like-minded team. Peoples State Bank is ready to hire our next Chief Operating Officer (COO) to our community bank. We're a welcoming team - ready to support your career goals - focused on collaboration and a commitment to provide the best service to our customers. Admire the company you work for. Join the Peoples team!

What does a Chief Operating Officer Do?

As our Chief Operating Officer, you'll be a key member of our executive team with developing the long-term strategic plans and managing efficient functions surrounding processing of customer transactions and bank products. You'll lead, mentor, train, manage and coach our loan and deposit operations, IT, project management and facilities teams. You'll also recognize emerging technology trends and customer behaviors in the financial services industry to meet bank needs and solutions to provide a great customer experience.

Chief Operating Officer Responsibilities

Provide leadership, management and supervision to the Deposit Operations, Loan Servicing, Project Management, Facilities, and IT/Business Systems departments.
Ensure the operations of the bank supports the needs of the retail and commercial customers.
Collaborate with Risk Management & the Information Security Officer (ISO).
Serve as a primary project management leader and collaborate with the project manager and ISO to oversee the PSB Idea lab for feasibility of new solutions.
Analyze the needs of the individual bank departments to provide potential operational solutions and establish priorities for systems design and implementation.
Develop and maintain a strategic technology plan for the entire organization.
Forecast and adhere to the bank's overall budget related to all systems and facilities items.
Manage a business continuity plan for all bank technology systems with responsibility for back-up and security systems under a continuity plan jointly developed with the Risk Management department and the ISO.
Manage the bank's relationships with third party vendors and service providers within areas of responsibility to ensure quality, reliability, flexibility, and cost control consistent with strategic plan and business objectives.
Drive the innovation, technology, and digital strategies of all aspects within the bank along with providing guidance on overall bank efficiencies.
Provide for ongoing maintenance of bank physical facilities and equipment, including technology equipment.
Participate in community events and activities to support Pride in Peoples.

Chief Operating Officer Qualifications

Bachelor's degree in business administration, finance and/or computer science.
7-10 years of banking experience with managing deposit and loan operations, technology applications and teams, facilities and project management departments.
In-depth understanding of the financial services business and the capabilities of the systems available to support the business.
Working knowledge of database management, data strategy & analytics, computer/mobile hardware & software, multi-location networks, data conversions, core providers, loan origination systems (retail/mortgage & commercial), fintech integration, open banking, Banking As A Service (BaaS), Process Automation/AI.
Leadership of project management of major service or data conversions including direct merger and acquisition conversion experience.
Demonstrate leadership skills that produce results through planning, execution collaboration, and accountability.

Why should you apply?

Key member of the executive team that provides influence on the future of the bank.
Freedom and flexibility to focus on your team, customers, family and community.
Opportunity to serve customers in a community bank environment.
Competitive salary and benefit package.
Plenty of paid time off to provide work/life balance.
Current technology to keep you connected to your team and customers.
Volunteer paid time off for supporting your local community
Opportunity to work for one of the best banks in the nation according to the American Banker and our employees.

We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

Peoples State Bank

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Chief Operating Officer