Overview
We are seeking a highly organized and detail-oriented Patient Care Coordinator to join our team. This role is essential in ensuring the smooth operation of our dental office by managing administrative tasks, coordinating patient care, and providing excellent customer service. The ideal candidate is professional, efficient, and has a strong understanding of dental office operations, including scheduling, insurance verification, and patient relations.

Front Desk & Patient Coordination:

Greet and assist patients with a warm and professional demeanor.
Schedule and confirm patient appointments, ensuring optimal use of the provider’s time.
Manage patient check-in and check-out processes efficiently.
Collect and verify patient information, including medical history and insurance details.
Handle patient inquiries via phone, email, and in person, providing accurate information about services, procedures, and billing.

Insurance & Billing:

Verify insurance eligibility and benefits before appointments.
Process patient payments and ensure accurate financial records.
Explain treatment costs, insurance coverage, and financing options to patients.

Administrative Duties:

Maintain organized digital and paper records in compliance with HIPAA regulations.
Work closely with dental providers and clinical staff to optimize workflow and patient experience.
Participate in team meetings and contribute to continuous office improvement.

Qualifications & Skills:

Education: High school diploma or equivalent required; additional certifications in dental administration are a plus.
Customer Service: Strong interpersonal and communication skills to ensure positive patient interactions.
Detail-Oriented: Ability to multitask, prioritize, and maintain accuracy in a fast-paced environment.

About Us

We are a federally qualified non-profit community health center serving all, committed to providing access to high-quality care. We are an equal employment opportunity employer and are especially interested in candidates who can contribute to the diversity and excellence of our organization. Our newly remodeled facilities, positive and mission-minded staff, and rewarding work environment make us a great place to grow in your dental career.

Benefits

Attractive insurance package, including medical, dental, and vision, STD, LTD, employee wellness, 10 vacation days, paid sick time, nine paid holidays, and a retirement plan.
Sign-on bonus to welcome you to our team.
Growth opportunities within a supportive environment.

Schedule

Monday to Friday
Full-time and part-time options available
In-person work location

If you are passionate about dental health and eager to contribute to a supportive team environment, we encourage you to apply for this rewarding opportunity as a Dental Assistant.

Apply Now Apply today! Our application can be found on our website: www.mchvt.org. Please send your resume, application, and cover letter to our Dental Practice Manager at ckinsman@mchvt.org. Applicants who are chosen to continue through the selection process will be contacted for an interview.

Job Types: Full-time, Part-time

Benefits:

Dental insurance
Health insurance
Life insurance
Paid sick time
Paid time off
Retirement plan
Vision insurance

Schedule:

Monday to Friday
No weekends

Ability to Commute:

Bristol, VT 05443 (Required)

Work Location: In person

Mountain Community Health

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Patient Care Coordinator