Description

The Role: Chief Operating Officer

We are looking for a COO to work directly with the owner to oversee the administrative and business aspects of running this established and fast growing firm. This position will be responsible for strategic planning, organizing, directing, and controlling the day-to-day operations of the firm and executing the business plan. The position requires a strong people leader who can orchestrate all phases of administration, personnel, finances, facilities, and business systems through others. This is a remote-friendly role, allowing you to work in office or remote. We need someone with experience and maturity to work closely with the owner and key staff on strategy, policy, problem-solving, and decision-making. We also need someone with strong team building and interpersonal skills who is an empowering leader adept at skillfully delegating and developing his team. Acceptable candidates will have experience and the ability to manage an annual budget of $12M and directly manage a team of at least 50 with the autonomy to hire and fire.

The COO is a key executive of the senior management team, reporting only to the owner. The goal of this position is to secure the functionality of business to drive extensive and sustainable growth and achieve the business plan goals. You’ll have to maintain control of diverse business operations, so we expect you to be an experienced and efficient leader. If the description above sounds like what you already do successfully, and you are eager to lead a high-performing team with a humble, transparent work style, we’d love to meet you.

About Our Firm

We are a fast-growing and innovative Florida firm that operates an established and highly regarded PI law practice. We are passionate about helping clients get to the other side of big life obstacles. To achieve our mission in this sensitive work, the people we hire bring a balanced blend of compassion, knowledge, organization, and enthusiasm to work every day. Our COO is critical to making sure we have the right people in the right roles to un our systems and deliver excellent services to our clients.

Why Work with Us?

You prize the opportunity to have a leadership position reporting directly to the CEO
You want a healthy work culture with humble yet hungry people who enjoy and support each other through exceptional teamwork and individual accountability.
You would value the chance to collaborate within an industry-specialized C-Suite (CEO, COO, CMO) to achieve firm goals and grow your legal industry skills.
You want to participate in a national program for executives in the legal world that provides opportunities to develop critical industry-specific operational, financial, marketing, sales, and finance skills.
You are excited to earn performance-based, quarterly bonuses that reward your accomplishments.
You value a 401K, with employer match, for your retirement planning.
You desire a valuable medical, dental, and vision plan for you and your family

Requirements

Execute the firm’s business plan and meet quarterly gross revenue and profitability metrics by effectively developing the six parts of the business
Collaborate with owner to design & implement business strategies, plans, procedures
Evaluate performance by analyzing and interpreting data and metrics
Supervise the work of the non-lawyer support staff and vendors
Empower the HR team in recruitment, hiring, onboarding, performance feedback, evaluations, and general human resources operations, including payroll and benefits
Ensure that the firm’s business SOPs are fully documented in writing, organized, deployed, and audited
Use financial reporting to inform strategic operational decisions
Ensure the digital plant is fully functional and secure, at all times, for entire team
Conduct ongoing risk assessments and ensure firm properly mitigates exposure
Alongside firm project manager, ensure profitable, priority projects are completed
Demonstrate effective and healthy leadership strategies that build a positive professional culture and promote recruitment/retention of excellent team members

Qualifications

Education and Experience

Degree in management, business management, human resources or related field; MBA is preferred
Prior experience running a professional services firm or a division or department of a mid-sized/large professional services firm with an annual budget no lower than $12M (law firm experience not required but is a plus)
SHRM or HRCI certifications are a plus
Demonstrated passion, focus, and flexibility for fast-growing environments

You must be able to show evidence of your prior success with

Managing a team of at least 50, with autonomy to hire and fire.
Designing, monitoring, and reconciling a budget of at least $12 million (this is crucial)
Comfortability in, and passion for, a high-growth, entrepreneurial environment
Advising & decision making in a senior management role
Designing, executing, monitoring, and achieving business plans
Understanding key financial reports to monitor and drive the business
Using leadership & management best practices
Assuring quality of workflow systems
Managing a wide variety of projects effectively
Leading people effectively, including recruiting the right people, developing them into great team members, and retaining them over time. This includes ensuring that all federal and state HR laws are followed and risks are minimized.

Mickey Keenan, P.A. - Personal Injury Law Firm

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