We are a busy, four-doctor dental practice in a great area looking to hire an experienced front desk patient care specialist. Our practice provides quality care in general dentistry including restorative, endodontic, implant dentistry and oral surgery procedures as well as Invisalign, digital scan dentistry and more. As a part of this modern, patient-oriented practice, you will play a crucial role in helping to provide exceptional patient service.

Responsibilities:
- Greet patients and visitors with a welcoming demeanor
- Manage phones efficiently by answering incoming calls, scheduling appointments and fielding patient inquiries
- Maintain and update patient records
- Coordinate with the clinical team to ensure smooth patient flow
- Collect full payment from patients at the time of service
- Submit insurance claims and respond to inquiries from insurance companies and patients regarding billing and claim status
- Review and discuss treatment plans and fees with patients

Requirements:
- At least 5-7 years of experience as a dental receptionist
- Understanding of and ability to build and maintain an efficient patient schedule
- Familiarity with dental practice management software
- Strong communication skills and ability to interact professionally with patients and staff
- Knowledge of dental records management practices
- Ability to work in a fast-paced environment, including handling emergency situations

Compensation:
- Competitive compensation commensurate with experience
- 401k program with employer contribution
- Paid vacation and sick time
- Health insurance
- In-house dental benefits
- Paid Holidays
- Potential for monthly bonus

We are an Equal Opportunity Employer and are committed to creating an environment of inclusivity for all employees.

Job Type: Full-time

Pay: $21.00 - $25.00 per hour

Expected hours: 34 – 38 per week

Benefits:

401(k)
Continuing education credits
Employee discount
Health insurance
Paid time off

Healthcare setting:

Dental office

Schedule:

Monday to Friday
No weekends

Experience:

Dental Receptionist: 5 years (Required)

Ability to Commute:

Manlius, NY 13104 (Required)

Work Location: In person

Manlius Dental Group

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