We’re looking for a knowledgeable, purpose-driven, FUN Front Dental Office Insurance Concierge responsible for office operations to join our Leix Dental team! This individual must be proficient in dental insurance, knows how to multitask and pays attention to detail. We need someone who is dependable, passionate, positive and loves to help others!

Are you ready to find your dental home and be part of a successful and empowering team?

Do you enjoy communication and helping lead an office for successful patient interaction throughout the day?

Then let's talk because we care for our employees and know how important it is to have someone amazing taking care of the our patients and office's day to day tasks!

Leix Dental is a General Dentistry and Cosmetic Restorative practice in the Village of Lakewood, near Crystal Lake. We practice Complete Health dentistry and offer a fresh approach to total wellness and creating Smiles. Our number one purpose is to provide an astonishingly high level of care to our patients to improve their lives through health and wellness, starting with our own. We value leadership, education and a growth mindset. We inspire everyone by using excellence in everything we do. We value teamwork and open communication. We support and motivate our team and patients with integrity, and we are always learning and listening. We do everything with Enjoyment.

Responsibilities include welcoming patients, insurance verification of benefits, entering payments, submitting claims, following up up with insurance and patient payments, help in scheduling apropriately, measuring and updating excel spreadsheets and end of day and month reports, read reports and understand them, keep patients running on time, updating medical history, recording blood pressure if assisting in the clinic when needed, review treatment plans with patients, provide financial options to patients, check out patients and collect money owed, assist Doctor and team lead with office projects and deadlines, discuss and understand what a healthy mouth is and follow standards of care guidelines among other protocols that Leix Dental will train and provide support.

If you love to:

Learn and be challenged,
Strive for continual growth,
You are the liaison between patients and who the practice is, especially over the phone and when they first walk in.
Schedule patient appointments.
Have an understanding of and desire to schedule smarter (and to goal), not harder.
Partner with our Appointment Coordinator to review patients benefits, the nature of the treatment plan, answer questions and concerns, discuss financial options, and make written agreements with regard to treatment, investment and method of payment with an estimation of insurance.
Answer phones and interact with patients with a smile,
Answer emails and mail correspondence,
Monitor and measure statistics in the office,
Schedule to set office goals, learn or do block scheduling
Be creative and have fun in a teamwork environment,
Operate with integrity,
Participate in team building activities,
Help with Invisalign, iTero scanning and other digital technology as needed
Take digital x-rays on occasion,
Assist clinical team as needed, when needed,
Help patients understand their treatment plan and out of network insurance knowledge
Verify new patient forms and know how to read other paperwork, including specialist’s letters,
Help in stocking supplies and maintain an orderly environment,
Meet new people,
Handle walk outs with patients,
Review treatment plans with patients and provide and present financial solutions
Follow up with patients,
Be familiar and comfortable setting a patient up with third-party financing options (Care Credit, Sunbit, etc),
Have an understanding of many aspects of a dental office and partner with Doctor and Team Leader,
Perform any additional tasks or projects as needed

If you are:

a people person
friendly in person and over the phone
deeply passionate about serving others
responsible
positive and likes to have fun
teachable and willing to learn.

…we want to meet you!

You’ll be working with us Monday-Thursday and a Friday as needed. It’s perfect for those who want more flexibility in their schedule and better work/life balance! Experience with dental front business office tasks is required, (minimum 2 years). Knowledge of Insurance, Accounting, Eaglesoft, Excel, Microsoft, Google Docs and email is a must! Knowledge in social media platforms and any additional languages is recommended. We offer competitive salary, benefits and bonus plan for the successful candidate.

If this sounds like your dream job, send us a message or attach a cover letter with the subject line that reads “I’m Your Next Purpose-Driven Concierge” and attach your resume. In your message or cover letter write why you are the right person for this position and include your salary/hourly requirement. We will let you know what the next steps are to apply.

Job Type: Full-time

Pay: $18.00 - $24.00 per hour

Benefits:

401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Professional development assistance
Retirement plan
Uniform allowance

Healthcare setting:

Private practice

Schedule:

Monday to Friday
No weekends

COVID-19 considerations:
Safety for everyone is a priority. We provide a safe working environment for our team members ex. N95 masks, laundered gowns, releaf HVE, face shields, LED Halo HVAC purification unit and Novaerus disinfectant units. We follow universal precautions.

Application Question(s):

Do you have dental experience?
How many years of dental experience do you have?
Do you have dental front office experience?

Work Location: In person

Leix Dental

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