Job Title: Regional Sales Manager

Location: Southern California

Reports to: Chief Retail Officer

Job Type: Full-time, Exempt

Job Summary

At JustFoodForDogs, we're on a mission to improve the length and quality of life for as many pets as possible. We're looking for an experienced Regional Sales Manager who has a growth mindset and is full of big ideas to help deliver on this mission for pets nationwide. Love Dogs? Crazy about Cats? We are looking for like-minded individuals to help feed more dogs and cats JustFoodForDogs. The Regional Sales Manager leads the overall performance of the JustFoodForDogs kitchens and pantries in their region. The Regional Sales Manager role responsibilities include (1) ensure consistent high guest experience standards, (2) develop and manage team members and (3) drive store-level financial results throughout a designated Region. The Regional Sales Manager is responsible for the regional success and results of the day-to-day functions while encouraging teamwork and efficiency in the market. Our ideal applicant is a leader capable of delivering results in a fast-paced environment, developing high performing teams and making key decisions to enhance the mission and guest experience for all current and future pet parents at JustFoodForDogs.

Key Responsibilities

Manage, coach, and train store leadership to exceed performance goals
Recruit, hire, and retain top talent
Oversee labor budgets and optimize schedules
Maintain high-quality standards at all locations through checklists, visits, meetings, policy adherence, and performance management
Model company values and protocols to foster a strong culture across region

Sales/Guest Service

Obsesses over the customer experience, quickly addresses complaints and resolves issues
Ensure store teams effectively engage guests, assess pet dietary needs, and provide tailored solutions to drive the company's mission.
Oversee inventory management and ensure effective merchandising across all locations
Deliver and execute local marketing plans to drive traffic in all locations
Foster relationships with outside partners and agencies to continue to build brand awareness within the region. ie Vet clinics, apartment centers, neighboring retail businesses, and rescue services.
On-site marketing/branding and plan for community events.

Operations

Conduct weekly visits to Kitchens and Pantries to assess operations, coach on-site, and verify adherence to policies and procedures.
Ensure staff compliance with safety, cleanliness, and product quality standards
Oversee store ordering processes, approving supply replenishment orders (e.g., marketing materials, ingredients).
Support new site openings, recruitment and training in new area/locations.

People Development

Cultivate a positive and effective teamwork environment.
Deliver in-person and virtual training, ongoing development, and coaching for store leadership team
Facilitate talent development and career growth through quarterly career discussions and bi-annual performance evaluations

Business Acumen

Implement strategic initiatives effectively.
Set and monitor individual and regional sales goals
Achieve or exceed monthly market profitability targets; analyze root causes and implement corrective actions for missed goals
Monitor and analyze business performance, KPIs, financial reports, and forecast planning.
Present weekly, monthly, and quarterly business results, trends, and actions.

Competencies And Qualifications

Exhibit passion for dogs, nutrition, and retail
Manage, lead, and motivate high-performing teams in a multi-unit environment
Oversee multiple business areas while coordinating a variety of activities
Work both independently and collaboratively in a retail setting.
Communicate clearly and effectively in both written and verbal forms.
Demonstrate strong analytical, problem-solving, organizational, and project management skills.
Build and maintain strong business relationships.
Adapt to constant change and growth in a fast-paced environment.
5+ years of multi-unit leadership experience in retail, hospitality, or restaurant industries.
Travel frequently within the assigned market and maintain availability for weekend work.
Bachelor’s Degree preferred

Live Our Mission – At JustFoodForDogs, we act with integrity and build trust, treating everyone with dignity and respect. We bring passion to our mission, contribute positively to our environment, and strive to eliminate drama and negativity. Our commitment extends to exceeding expectations and supporting both our communities and the planet.

Be a Team Player – JustFoodForDogs values positive teamwork and strong relationships. We prioritize trust, support, and team success over individual recognition. Our approach is to serve others and focus on collective goals, ensuring that collaboration and mutual support are at the heart of our work.

Maintain a Positive Attitude – At JustFoodForDogs, we bring energy and enthusiasm to inspire our team. We stay optimistic, lead with empathy, and manage change with a positive outlook. Our focus is on constructive feedback and willingly assisting others to foster a supportive and confident workplace.

Deliver Results – We are driven to win with determination and commitment at JustFoodForDogs. We honor our promises, take initiative, and pay attention to the details. Our goal is to consistently deliver on our objectives while holding ourselves and others accountable for results.

JUSTFOODFORDOGS is an Equal Opportunity Employer.

JUSTFOODFORDOGS does not discriminate due to race, color, creed, religion, sex, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability, unemployment status or any other legally protected basis, and to the extent permitted by law.

JustFoodForDogs

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