The Implant Treatment Coordinator is responsible for promoting practice growth through effectively implementing administrative procedures and a positive, professional presentation as a member of the front desk team. This position will project the positive, friendly atmosphere of our practice by welcoming all visitors in a cheerful and professional manner.

RESPONSIBILITIES

Primary duty is oversee the care of the implant patient by coordinating appointments, educating patients, presenting financials and communicating with referring offices

Secondary duty is to assist with assist with answering phone calls and checking in patients
Acknowledge all visitors promptly, regardless of task at hand.
Memorize and deliver scripts in person and over the phone as appropriate.
Telephone: answer appropriately, record, and retrieve messages.
Retrieve messages and e-mails and act upon them.
Welcome patients and visitors into office with cordial greeting and a smile.
Check patient records and provide with appropriate and necessary forms upon arrival (i.e. medical history,
HIPAA consent, contact information, etc.).
Obtain CBCT, digital impressions, and or traditional alginate impressions.
Suture removal
Schedule appointments in consideration of production and capacity.
Set up appointments with specialists when indicated, coordinate with specialists’ office, send x-rays,explanatory letter, and provide a referral card/pamphlet for specialist to patient.
Prepare patient chart for surgery.
Accept and record payments made at the time of service, via mail and telephone.
Present financing options and make necessary arrangements.
File insurance claims by submitting e-claims and paper claims when necessary.
Follow-up on all outstanding insurance claims/pre-estimate requests.
Be knowledgeable in the operation and maintenance of equipment at the front desk.
Order office supplies.
Make courtesy calls for treatment follow-up such as post-op calls, when necessary.
Additional responsibilities as needed and as appropriate.
Completely cross-train to assume Financial Coordinator, Hygiene Coordinator, Greeter/Receptionist responsibilities, when necessary.

REQUIREMENTS

Good interpersonal skills to maintain positive rapport with patients, dentists, other staff members and community.
Effective verbal skills to communicate clearly and professionally with patients and staff.
Professional personal presentation.
DA or RDA certification preferred

QUALIFICATIONS

Minimum education of a high school diploma or GED.
Two years of experience in a dental setting.
DA or RDA preferred.
Computer literacy.
Current CPR Certification.
X-Ray License'

'
Benefit Conditions:

Waiting period may apply

Typical end time:

Typical start time:

Work Remotely

Job Type: Full-time

Pay: $23.00 - $27.00 per hour

Benefits:

401(k)
Health insurance
Paid time off

Schedule:

8 hour shift
Monday to Friday

Work setting:

In-person

Work Location: In person

Inland Empire Oral & Maxillofacial Surgeons

New Jobs

Implant Treatment Coordinator