Are you passionate about delivering exceptional customer service to patients? Our client is searching for a Patient Representative to join their vibrant, fast-paced team, where you'll play a key role in ensuring a positive and impactful patient experience!

Location: Boston, MA, fully onsite

Duration: Direct hire!

Hours: Monday-Friday6:00am - 2:30pm

Pay: $22/hour

Responsibilities:

Verify complex appointment sets for patients, ensuring adherence to scheduling guidelines
Obtain and enter lab orders from providers, maintaining accuracy and confidentiality
Perform front desk check-in functions, including patient identification verification
Create orders and import outside images from digital media into Epic
Manage patient CDs, ensuring efficient intake
Deescalate patient grievances while maintaining high customer service standards
Ensure compliance with all organizational policies, including HIPAA regulation

Qualifications:

Must have at least 2 years of medical administrative experience in a fast-paced setting
Bachelor's degree is strongly preferred
Exceptional customer service abilities, especially under pressure

Hire Partnership is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

All Hire Partnership job postings are either actual positions available at the time of posting and/or are based on positions we typically fill or expect to fill.

INDHOT

Job Type: Full-time

Pay: $22.00 per hour

Benefits:

Health insurance

Education:

Bachelor's (Required)

Experience:

Medical administrative support: 2 years (Required)

Ability to Commute:

Boston, MA 02115 (Required)

Work Location: In person

Hire Partnership, LLC

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Patient Representative