Location: Central Billing Office/ Hot Springs, AR

Full Time/ Non Exempt

Description: HealthStar Physicians, a multi-site, multi-specialty physicians group, is currently seeking a experienced Authorization Specialist for a full time position. The Authorization Specialist is responsible for pre-authorization for medications and procedures, building and maintaining positive working relationships with our referring offices and working closely with clinical staff for add on and CPT code changes. Authorization Specialists must have a strong ability to multi-task, a strict sense of urgency, are technically savvy, service-oriented, communicate effectively and consistently display a professional demeanor. The ideal candidate will deliver an exceptional experience to patients, customers and physicians who contact HealthStar Physicians.

Responsibilities:Facilitate resolution of pre-authorization or referral issues forpatients to ensure payment from the insurance company on the patient's behalf.

Leave detailed notation in all patient's accounts.

Maintain a minimum of a 48 hour completion rate prior to exam.

Complete clinical requests promptly.

Reply to e-mails in a timely fashion.

Schedule and reschedule patients as needed.

Ensure optimal customer service to all patients, peers, etc., by maintaining a pleasant tone of voice in all situations, answering the phone as quickly as possible, answering all questions, portraying empathy at all times and by returning phone calls as quickly as possible.

Qualifications:

3+ years medical insurance and /or per-authorization experience.

High school diploma or GED

Excellent customer skills.

Knowledge of computer applications, including information and billing systems, keyboard input, digital archiving, and retrieving of data.

Knowledge of athenaNet Electronic Medical Record is a plus.

HealthStar Physicians offers a competitive salary & benefit. Pre-employment drug screen & background check are required. If qualified, please apply today for immediate consideration. HealthStar Physicians is an Equal Opportunity Employer.

Position Requirements: Minimum of 3 years experience in medical office setting is required. Knowledge of insurance claims, and medical terminology is required. To be competitive, must have a high school diploma or general education degree(GED).

EOE statement: HealthStar Physicians does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, HealthStar Physicians complies with all applicable federal, state, and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Full-time

Pay: $14.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Disability insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Weekly day range:

Monday to Friday

Ability to Relocate:

Hot Springs National Park, AR 71913: Relocate before starting work (Required)

Work Location: In person

HealthStar Physicians of Hot Springs

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