Looking to grow your career in healthcare while making a real difference in patient care? As a Call Center Medical Appointment Scheduler, you'll be the voice that connects patients to essential diagnostic services—using your scheduling skills and customer service expertise to ensure every detail is handled with care and accuracy.

Call Center Medical Appointment Scheduler

Location: Lewisville, TX | Onsite

Compensation & Schedule

$18.50/hour

Hours: 7:00 AM – 7:30 PM

W2 employment

Immediate start available

ROLE IMPACT

Join a leading outpatient diagnostics provider where you'll play a key role in helping patients access vital services. As a Patient Access Representative, you'll schedule appointments, manage high call volumes, and ensure accurate patient information—all while delivering excellent customer service.

KEY RESPONSIBILITIES

Schedule and confirm imaging appointments using digital scheduling tools

Accurately enter patient details, insurance, and billing data

Provide instructions to patients and providers about procedures and locations

Handle high-volume calls while multitasking across systems

Work with referring offices to gather documentation and escalate issues

MINIMUM QUALIFICATIONS

1–3 years in healthcare scheduling, billing, or customer service

Experience in high-volume call centers

Typing speed: 40+ WPM

Bilingual skills preferred

CORE TOOLS & SYSTEMS

Digital scheduling systems

Multi-screen data entry platforms

Call management software

PREFERRED SKILLS

Background in multi-site scheduling

Familiarity with medical terminology

Experience with insurance verification

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Medical Appoinment Scheduler - Call Center