Salary: Exempt - $50,000.00 - $55,000.00

Summary of Position:The Integration Specialist is responsible to ensure the clinic sites perform optimally clinically and operationally on the EMR (Athena) systems by ensuring all features and functionality are used appropriately by staff through education and training.

The Integration Specialist integrates clinical informatics to create an engaging and seamless digital patient experience. Performs analyses of current state workflows and processes in order to support best practice methodologies. Responsibilities include on-site project management, clinical and billing systems support, and workflow training and education.

The Integration Specialist oversees the implementation of multiple clinical and ancillary ambulatory applications supporting the onboarding of newly acquired ambulatory practices.

ESSENTIAL JOB FUNCTIONS:

EMR System Optimization:
- Work closely with IT and clinical teams to ensure EMR systems are utilized effectively and efficiently.
- Customize EMR functionalities to align with optimized workflows, ensuring seamless integration with clinical operations.
- Provide ongoing support and training to staff on best practices for EMR usage and optimized workflows.
- Monitor and troubleshoot any issues related to EMR systems.
Training and Education:
- Develop and deliver training programs for clinical staff on new workflows, EMR system enhancements, and best practices.
- Create educational materials, including manuals, guides, and videos, to support training efforts.
- Conduct regular refresher training sessions to ensure ongoing adherence to optimized workflows and system usage
- Provide training to new hires on site and or remotely when needed.

Supports all aspects of clinical projects and meets deadline expectations, monitors and summarizes progress of projects
Ensures project/department milestones/goals are met that are set by leadership
Assesses and documents current state, future state and gap analysis activities
Builds and maintains working relationships with team members, Complete Health implementation specialists, and other departments involved in the project; helping to review, research and prioritize any problems or issues
Prepares and presents reports regarding the status of training, implementation or other assigned projects
Supports and monitors conversion activities, including data migration, interface testing, and clinical builds
Travels up to 75% to support integration and training (Volusia County)

Requirements:

MINIMUM REQUIREMENTS

Bachelor's Degree- Preferred
Working knowledge of Athena EMR system - Required
Strong project management and organizational skills
Experience training software development scope/specification documentation
Knowledge of product development and product lifecycles
Very strong analytical and troubleshooting skills
Ability to learn quickly and work with best practices
Able to take on many roles in a growing, entrepreneurial company environment

WORKING ENVIRONMENT

The position requires climbing, stooping, kneeling, crouching, reaching, standing, lifting, grasping, feeling, talking, hearing, repetitive motions, and finger use. Pushing and pulling are occasionally required. Use of a computer, keyboard, and telephone along with various office machines is an essential part of the job.

DISCLAIMER:

The above statements are intended to describe the general nature and level of work being performed by the Integration Specialist. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The Integration Specialist may be required to perform duties outside of their normal responsibilities from time to time as needed or as directed by supervision.

Pay: $50,000.00 - $55,000.00 per year

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EMR Integration Specialist