AMAZING BENEFITS PACKAGE!

Medical, Dental, & Vision Insurance
Paid Time Off (PTO) – up to 6 weeks of PTO per year
Childcare Stipend – contribution of $5,000 per year to the employee’s dependent care spending account
Loan Reimbursement - reimbursement for student loan payments up to $5,250 per year
Retirement Plans - organization matches the employee’s contribution, up to 6% of gross wages
above benefits dependent upon eligibility criteria

Click here for more detail about the benefits package!

Pay Range: $30.05 - $44.13 USD Hourly

Purpose Of Job

Improve the overall health of the communities we serve by assisting in the development, optimization, and support of CHAS Health digital platforms and programs as follows:

Essential Duties And Responsibilities

Assists the Digital Innovation Team, operational leadership, and clinical leadership to coordinate the research, development, deployment, and optimization of the organization’s digital health platforms and programs, ultimately enhancing the overall healthcare experience for CHAS Health patients.
Assists with defining project scopes, objectives, and timelines while ensuring effective communication between team members.
Collaborates with internal and external stakeholders, developers, and vendors to create user-friendly and impactful solutions.
Generates innovative ideas and solutions that leverage digital tools and best practices.
Engages in learning about interoperability dynamics between health record and digital health software to efficiently leverage technology while optimizing operational workflows.
Routinely reviews product release notes, tests functionality changes, and works with Applications Team and Custom Solutions Team to identify organizational opportunities for process improvement.
Supports data collection and preliminary analysis related to the performance and impact of digital health tools.
Assists with workflow development and analysis to address any user concerns or challenges. Provides on-site support for end-users to promote the adoption and best practices.
Provides technical support to patients with various mobile devices, computers, and operating systems.
Performs other duties as assigned, including supporting the CHAS Health Mission and Core Values.

Qualifications

Bachelor’s degree in Information Technology, Business, or Clinical field (Medical Assistant-Certified, Registered Nurse, or Licensed Practical Nurse) preferred. At least 2 years of experience working in healthcare with electronic health records preferred. Athena Health electronic health records platform experience preferred. Azure DevOps experience preferred.

Positive attitude and ability to effectively work with a diverse staff required. Excellent interpersonal and organizational skills required. Excellent written and verbal communication skills required. Medical terminology and accurate spelling ability required. Strong problem solving, communication, and customer service skills, as well as commitment to quality required. Ability to self-direct and determine priorities required. Spreadsheet, word processing, presentation software, and Microsoft Office applications experience required. Commitment to supporting a safe, respectful, equitable, and inclusive environment required. Valid driver's license and insurance required.

Physical Demands

Required to stand, sit and be mobile up to one-third of the time. Required to use hands to finger, handle or feel over two-thirds of the time, while reaching with hands and arms occurs one-third of the day. Required to read from text and computer screen over two-thirds of the time. Climbing or balancing, stooping, kneeling, or crouching occurs less than one-third of the time. Communicating occurs constantly throughout the day. Lifting occurs less than half the time up to 10 lbs. Rarely is there a need to lift more than 10 lbs.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

CHAS Health

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