About us

Barnes Dental Associates is a leading dental practice in Normal, Illinoisthat offers family and cosmetic dentistry in a friendly environment that makes patients feel at ease and truly cared for!

We are looking for someone to join our happy, close-knit team who will care for our patients as much as we do. The receptionist is the first impression and primary contact for our patients, so a dynamic personality is a must!

The receptionist will open some days at 6:30 AM. When not opening, the receptionist will start at 7:30 AM. If practitioners are running behind, the receptionist may need to stay later than 5:00 PM (within reason) in order to close out the day.

Responsibilities:

Create and maintain a full patient schedule for up to 6 practitioners
Schedule meetings and arrange time-off for practitioners when needed
Answer phones and patient questions promptly and professionally
Manage patient communication through online tools
Maintain digital records
Warmly greet patients and guests as soon as they arrive at the office
Coordinate treatment
Check out patients and collect payment
Reconcile payments at the end of the business day
Verify insurance
Communicate thoroughly with co-workers and supervisors

Skills Required:

Positive attitude
Excellent work ethic
Desire to be of service
Proficiency and comfort with technology - Windows 10, credit card terminals, etc.
Ability to multitask in a busy office environment
Excellent communication skills
Phone etiquette
Detail-oriented
Ability to problem-solve
Willingness to learn new skills
Desire to be a part of a team
Flexibility

Skills Desired:

Experience in a dental office
Experience with Eaglesoft software

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

401(k)
Employee discount
Flexible spending account
Paid time off
Professional development assistance

Schedule:

10 hour shift
No weekends

Ability to commute/relocate:

Normal, IL 61761: Reliably commute or planning to relocate before starting work (Required)

Experience:

Customer service: 1 year (Required)

Work Location: In person

Barnes Dental Associates

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