Baptist Health is the region’s largest not-for-profit healthcare organization, with 12 hospitals, over 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we’ve been named one of Fortune’s 100 Best Companies to Work For, and in the 2024-2025 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors.

What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients’ shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact – because when it comes to caring for people, we’re all in.

Description:

Maintains accurate and complete clerical systems and records. Ensures high degree of customer satisfaction by consistently using AIDET standards. Works closely with physicians and serves as department liaison supporting all clinical areas. Fully understands and utilizes the Picture Archive Communication Systems (PACS) and RIS/SMS systems. Oversees the release of digital information and ensures the availability of records to the patients, physicians and clinical staff for all studies and procedures. Estimated pay range for this position is $18.05 - $23.47 / hour depending on experience.

Qualifications:

Degrees:

High School Diploma or GED

Additional Qualifications:

Experience in customer/guest services, film library/medical records experience preferred.
Must be self-directed with excellent problem solving, verbal and written communication, and interpersonal and customer service skills.
Must also be computer proficient.
Requires strong organizational skills with detail orientation.

Minimum Required Experience: None

EOE, including disability/vets

Baptist Hospital of Miami

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