About Awecomm

Awecomm is an exciting IT services company delivering exceptional solutions to the small and midsize market. We are a nationally recognized top technology provider and are honored to be a Best & Brightest workplace 4 years and counting. Our unique service platform provides complete IT solutions for our clients so they can focus on their core business. We help our clients innovate with technology and process, enabling their growth and success. Our client partnership is central to our shared success. Overall, our core purpose is to help great people advance and great companies thrive.

At Awecomm, our values are core to our mission to be passionately supporting 25,000 great people:

Be Transparent – open and honest is not optional
Be Helpful – enthusiastic, flexible, supportive, and team oriented
Be Exceptional – together we can go beyond great, and be exceptional

If you share our values, are excited about our mission, and are looking for a career where you can be exceptional and work with an exceptional team, Awecomm may be the place for you.

What You Will Be Doing

As an Education and Training Specialist, you will lead our productivity and technology training initiatives. This role involves designing, delivering, and managing training programs focused on Microsoft Office 365 (O365) and basic AI fundamentals. You will be providing training for Awecomm employees and our clients aiming to enhance productivity and technical proficiency. Some key activities in this role will include:

Program Development: Craft and update comprehensive training curriculum for O365 tools and basic AI applications, ensuring content is engaging, practical, and tailored to the unique needs of Awecomm, our clients, and local businesses
Training Delivery: Conduct both remote and on-site training sessions, adapting teaching methods to various learning styles to maximize participant engagement and retention across different groups
Needs Assessment: Regularly assess training needs within Awecomm and for our clients to identify skill gaps and develop targeted educational solutions
Evaluation: Implement evaluation metrics to measure the effectiveness of training programs, gather feedback, and make data-driven improvements for all stakeholders
Resource Management: Manage educational resources, including digital tools, handouts, and online platforms to support learning initiatives across different organizations
Mentoring: Provide ongoing support and coaching post-training to ensure practical application of skills by Awecomm staff, clients, and local business professionals

Experience & Skills That Will Enable Your Success

Experience: Proven experience in a training or educational role, with a strong track record of developing and delivering professional training programs to diverse audiences
Technical Proficiency: Deep understanding of Microsoft Office 365 suite and a basic to intermediate knowledge of AI concepts and applications
Educational Background: A degree in Education, Training, HR, IT, or a related field is preferred but not mandatory if professional experience is substantial
Communication Skills: Exceptional verbal and written communication skills, with the ability to explain complex technical information in an accessible manner to various audiences
Passion for Education: A genuine passion for lifelong learning and helping professionals from different sectors achieve their full potential through education
Adaptability: Comfortable with flexible work schedules, including remote and on-site work, and able to adapt training methods to suit different environments and organizational cultures. Position will start as part-time and may have an opportunity to transition to full-time.

Why you will excel and love working at Awecomm

You will fit right in if you love to provide exceptional service, work as a team, and love technology. Some key indicators include:

Excited to work with the latest technology and cybersecurity solutions
Own your experience, and be proud of it
Excited and passionate about learning new technology
Want to collaborate with others to solve problems and find a better way
Always looking to make improvements – continuous improvement focus and really enjoy making an impact
Drive and ambition to grow and initiate change
Put the needs of others, especially clients, first
Excited to come to work every day and help the TEAM succeed
Flexible and have a positive attitude
Ambition for advancement and your own continuous improvement commitment
Career focused – want to grow and prepare for your next role at Awecomm

Additional Reasons To Love Awecomm

Awecomm culture, values, purpose, and mission
Casual work environment
Work with great team members committed to the overall success of the team
Fun office events and offsite activities
Included 24/7 onsite fitness center
Included access to onsite golf simulator
Located in the heart of Troy, walking distance to several restaurants
Onsite full-service café (when walking outside is not ideal)
Office lounge, snacks, and free flavored water and soft drinks
Competitive pay and benefits, including 401k Plan with company match
Team recognition program – earn points toward swag, gift cards, & more
Profit sharing plan – we all share in our collective success
Career advancement with free career development

Awecomm

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Education and Training Specialist (Part-Time)